Katerina Shaaban
Edmonton ,Ab
Summary
Dynamic professional with supervisory experience at Edmonton Public School, enhancing student lunchroom behavior through clear expectations and positive engagement. Skilled in child development and allergy awareness, I fostered a respectful environment, promoting student well-being and safety. Proven ability to build rapport and maintain a positive atmosphere, ensuring a supportive experience for all.
Overview
16
16
years of professional experience
Work History
Lunchroom Supervisor
Edmonton Public School
Edmonton, AB
12.2018 - Current
- Improved student lunchroom behavior by implementing clear rules and expectations.
- Promoted a positive atmosphere among students during lunch periods through active engagement and interaction.
- Served as a positive role model for students by maintaining a professional demeanor and consistently emphasizing the importance of respecting school lunchroom rules.
Sales Associate
Gymboree
Edmonton Ab
04.2017 - 12.2017
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Prepared merchandise for sales floor by pricing or tagging.
- Helped customers locate products and checked store system for merchandise at other sites.
- Answered customer questions about sizing, accessories, and merchandise care.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
- Engaged with customers to build rapport and loyalty.
- Engaged with customers to effectively build rapport and lasting relationships.
Merchandiser
Shoppers Drug Mart
Edmonton, AB
06.2009 - 12.2009
- Removed damaged, out-of-code, not-in-set and discontinued items from displays.
- Updated pricing and signage to complete product displays and educate customers.
- Inspected merchandise for quality and arranged proper display location on floor.
- Managed inventory levels with regular monitoring, ordering, and stock replenishment for optimal product availability.
- Answered customer questions regarding store merchandise, department information, and pricing.
- Monitored inventory levels and kept adequate stock in product displays on sales floor.
- Improved overall store appearance by performing routine maintenance tasks such as cleaning shelves, updating signage, and reporting damaged fixtures for repair or replacement.
- Completed efficient store resets to prepare store for special promotions and seasonal updates.
- Assisted customers in locating desired items or suggesting suitable alternatives when necessary, contributing to an elevated shopping experience.
- Improved product visibility by strategically organizing merchandise on showroom floors.
Education
High School - Seamstress
СПТУ 15
Kazakhstan 06.2000
Skills
- Supervisory experience
- Child development
- Allergy awareness
Languages
English
Native or Bilingual
Timeline
Lunchroom Supervisor
Edmonton Public School
12.2018 - Current
Sales Associate
Gymboree
04.2017 - 12.2017
Merchandiser
Shoppers Drug Mart
06.2009 - 12.2009
High School - Seamstress
СПТУ 15