Amna Hussain
Brampton,ON
Summary
Dynamic professional with supervisory experience at Peel District School Board, skilled in scheduling staff and ensuring compliance with sanitation procedures. Proven ability to enhance student safety and promote positive environments. Strong customer service and administrative skills, dedicated to improving operational efficiency and fostering effective communication among teams.
Overview
20
20
years of professional experience
Work History
Lunchroom Supervisor
Peel District School Board
09.2024 - Current
- Supervised lunchroom activities, ensuring student safety and adherence to protocols.
- Assisted in managing student behavior, promoting a positive dining environment.
- Collaborated with staff to facilitate smooth lunch service and minimize wait times.
- Monitored food distribution, ensuring compliance with health and safety standards.
- Other Duties required.
Student Monitor
Dufferin-Peel Catholic District School Board
03.2024 - Current
- Assisted in maintaining a safe and orderly environment for students during school hours.
- Monitored student behavior, ensuring compliance with school policies and procedures.
- Facilitated communication between students and staff to address concerns effectively.
- Supported teachers with classroom management, contributing to positive learning experiences.
- Provided feedback on student interactions, helping refine behavioral expectations and guidelines.
- Assisted school administration with the implementation and monitoring of new policies, contributing to an improved
- learning environment for all students.
- Working at reception office duites.
- Actively participated in professional development opportunities to continually improve skills as a student monitor.
- Supported student learning by helping teachers with classroom setup, material distribution, and activity organization.
- Enhanced school safety by monitoring and supervising students during lunch and break periods.
- Encouraged healthy eating habits among students by promoting nutritious food choices during meal times.
- Monitored student classroom and outdoors activities to promote student safety.
- Delivered customer service to library patrons in-person, by telephone or electronically.
- Used integrated library system to check library materials in and out.
Breastfeeding Peer Counselor
Peel Health
03.2023 - Current
- Provided guidance and support to breastfeeding mothers through one-on-one counseling sessions.
- Facilitated group workshops to educate families on breastfeeding techniques and benefits.
- Collaborated with healthcare professionals to develop tailored care plans for breastfeeding challenges.
- Monitored client progress and adjusted support strategies based on individual needs and feedback.
Administrative Clerk
Tesco
06.2007 - 05.2014
- Managed inventory records and ensured accuracy in stock levels.
- Processed customer orders efficiently, enhancing service delivery.
- Coordinated office communications, improving information flow among teams.
- Implemented filing systems, increasing document retrieval efficiency.
- Trained new staff on administrative procedures and company policies.
- Analyzed workflow processes, identifying areas for improvement and efficiency gains.
- Developed standard operating procedures to streamline administrative functions.
Customer Service Cashier
Tesco
04.2006 - 06.2007
- Process customer transactions efficiently using POS systems.
- Resolve customer inquiries and complaints to enhance satisfaction.
- Maintain accurate cash handling procedures to ensure financial integrity.
- Train new staff on operational standards and customer service protocols.
Education
High School Diploma -
Academy of Learning Career College
Toronto, ON05-2026
HND - Business Administration
GNCN Glasgow
Scotland UK05-2006
Skills
- Scheduling staff
- Supervisory experience
- Sanitation procedures
- Child development
- Custormer Service
- Admin
- Office application
- Telephone
Timeline
Lunchroom Supervisor
Peel District School Board
09.2024 - Current
Student Monitor
Dufferin-Peel Catholic District School Board
03.2024 - Current
Breastfeeding Peer Counselor
Peel Health
03.2023 - Current
Administrative Clerk
Tesco
06.2007 - 05.2014
Customer Service Cashier
Tesco
04.2006 - 06.2007
High School Diploma -
Academy of Learning Career College
HND - Business Administration
GNCN Glasgow