Fatematuj Johra
Brampton,ON
Summary
I want to Work in your Company where I will be able to contribute my knowledge, experience, education and skills. Motivated and enthusiastic to find full time/ part time employment in any department of the company which is exciting and challenging.
Overview
8
8
years of professional experience
Work History
Lunchroom Supervisor
Earnscliffe Senior Public School-Brampton, ON
09.2023 - Current
- Supervised lunchroom activities, ensuring safe and orderly environment for students.
- Managed student behavior, promoting respect and compliance with school policies.
- Coordinated lunch schedules, optimizing meal service efficiency and minimizing wait times.
- Trained new staff in safety protocols and operational procedures to maintain high standards.
- Ensured a clean and sanitary environment for students by performing regular cleaning tasks.
- Cleaned tables, straightened chairs and swept floors between lunch periods.
School Crossing Guard
City of Brampton
09.2022 - Current
- Ensured pedestrian safety at crosswalks through vigilant monitoring and proactive communication with drivers.
- Coordinated traffic flow during peak school hours to minimize congestion and enhance safety for students.
- Educated children on road safety practices, fostering awareness and responsible behavior around traffic.
- Collaborated with local law enforcement to address safety concerns and improve crossing protocols.
- Conducted regular assessments of crossing areas to identify hazards and recommend improvements to city officials.
- Developed positive relationships with parents, teachers, and community members to support safe school environments.
- Maintained a safe environment for students with consistent enforcement of school zone speed limits and traffic rules.
- Improved overall crossing efficiency by effectively communicating with students, parents, and drivers.
- Controlled drivers' speed, movement and routes with hand signals and signs.
- Noted unsafe behavior of school children and reported to administrators.
Customer Service Associate
MIM BEAUTY SALON AND SPA
07.2017 - 06.2019
- Attending phone calls and booking appointments for customers.
- Resolved customer inquiries and concerns, ensuring high satisfaction levels in service delivery.
- Assisted clients with product selections, enhancing their overall salon experience.
- Trained new staff on customer service protocols and salon procedures, fostering team effectiveness.
- Stocking shelves and maintaining inventory.
- Handling cash register if needed.
- Helping other team members if necessary.
Education
HIGH SCHOOL DIPLOMA - SCIENCE
Skills
- Supervisory experience
- Verbal and written communication
- Teamwork
- Customer service
- Time management
- Problem-solving abilities
- Multitasking Abilities
- Excellent communication
- Active listening
- Adaptability and flexibility
- Relationship building
Language Proficiency
Fluent: English, Bengali Moderate: Hindi
Hindi
Elementary
Timeline
Lunchroom Supervisor
Earnscliffe Senior Public School-Brampton, ON
09.2023 - Current
School Crossing Guard
City of Brampton
09.2022 - Current
Customer Service Associate
MIM BEAUTY SALON AND SPA
07.2017 - 06.2019