Motivated individual with experience in customer service and sales. Skilled in building customer relationships and understanding customer needs. Strong communication and interpersonal skills for providing superior customer service.
Overview
6
6
years of professional experience
Work History
Sales Associate
Soo Mill Buildall
06.2021 - 08.2024
Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
Helped customers locate products and checked store system for merchandise at other sites.
Prepared merchandise for sales floor by pricing or tagging.
Managed returns, exchanges and refunds in accordance with store policy.
Provided positive first impressions to welcome existing, new, and potential customers.
Engaged with customers to build rapport and loyalty.
Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
Maintained up-to-date knowledge of store sales, payment policies and security standards.
Soccer Referee
ELMSA Soccer
05.2019 - 07.2022
Conferred with other sporting officials, coaches, players and facility managers to provide information, coordinate activities and discuss problems.
Used clipboard to maintain game records and report outcomes.
Officiated at sporting events, games or competitions to maintain standards of play and verify observed game rules.
Blew whistle to start each play period, indicate fouls and direct attention of players.
Examined all equipment for proper functionality to promote safe playing conditions.
Communicated with fans, coaches, players and other umpires.
Assessed players and equipment to verify conformance to event rules and safety standards.
Volunteer
Society For Animals In Distress
08.2018 - 12.2019
Enhanced operations by completing wide variety of tasks, freeing up valuable time for full-time employees.
Assisted workers with cleaning and grooming responsibilities.
Greeted visitors cheerfully and answered questions to offer quality customer service.