Summary
Overview
Work History
Education
Skills
Volunteer Experience
Timeline
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Matt Keron

London,ON

Summary

Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.

Overview

21
21
years of professional experience

Work History

Yard Operations Manager

Copp's Buildall
01.2016 - Current
  • Guided team members to maintain high productivity and performance metrics.
  • Maximized employee productivity through effective training programs and ongoing performance evaluations.
  • Managed fleet of 25 delivery vehicles, organized planned maintenance program and scheduled necessary repairs.
  • Administered implementation of electronic logging devices for entire fleet.
  • Handled scheduling of all employees.
  • Managed all major projects on property.
  • Facilitated recruiting and hiring of all yard staff.
  • Organized and supervised all operational aspects within yard.
  • Interacted well with customers to build connections and nurture relationships.
  • Ensured compliance with all relevant industry regulations, company policies, and environmental guidelines pertaining to yard operations management.

Yard Supervisor

Copp's Buildall
04.2008 - 01.2016
  • Optimized space utilization in yard through careful planning of storage areas and efficient use of available resources.
  • Developed and implemented strategies to improve team productivity and efficiency.
  • Continuously evaluated yard operations for potential improvements, implementing changes as needed to maintain efficiency and meet business goals.
  • Resolved conflicts between team members and addressed complaints or grievances.
  • Scheduled shifts and shift changes to accommodate workload and customer needs.
  • Trained new staff on job duties, company policies, and safety procedures for rapid onboarding.

Yard Customer Service Representative

Copp's Buildall
04.2003 - 04.2008
  • Developed strong product knowledge to provide informed recommendations based on individual customer needs.
  • Cross-trained and provided backup support for organizational leadership.
  • Exceeded performance metrics consistently, earning recognition as a top performer within the team.
  • Assisted Customers with loading materials into their vehicle.
  • Maintained the cleanliness of the yard, always exceeding company expectations

Education

Diploma - Event Planning/Management

Fanshawe College
London, ON
06.2026

Skills

  • Staff training/development
  • Time Management
  • Dispute Resolution
  • Microsoft Office
  • Team Building
  • Employee Relations
  • Performance Improvement
  • Customer Service Management
  • Teamwork and Collaboration

Volunteer Experience

Served on the executive committee of South London Baseball, holding multiple positions including Vice President, Diamond Scheduler, Director of boys competitive programs and Equipment Director. Served as Vice President of the London District Baseball Association for one season, overseeing all house league baseball in London. 

Coached competitive hockey and baseball for over 20 years. Have coached with multiple organizations within the Alliance including the South South East Wild, London Bandits, London Junior Mustangs and the London Junior Knights.

Timeline

Yard Operations Manager

Copp's Buildall
01.2016 - Current

Yard Supervisor

Copp's Buildall
04.2008 - 01.2016

Yard Customer Service Representative

Copp's Buildall
04.2003 - 04.2008

Diploma - Event Planning/Management

Fanshawe College
Matt Keron