Summary
Overview
Work History
Education
Skills
Languages
Certification
Timeline
Generic

Kassidy Toms

Lindsay

Summary

Recent criminology graduate with a strong foundation in criminal justice principles and a commitment to promoting social justice. Seeking an entry-level position in criminology to leverage research skills, community outreach experience, and a passion for rehabilitation and crime prevention. A focused and organized professional with an aptitude for helping people. Superior leadership skills, efficient with quick response problem solving, creativity and group activities. Demonstrates good listening skills, confidence and empathy with respect for confidentiality.

Overview

8
8
years of professional experience
1
1
Certification

Work History

Waitress/Bartender

Castle Johns
05.2025 - Current
  • Provided quick and courteous service to help satisfaction of the customer.
  • Managed multiple tables efficiently during peak hours to ensure timely service.
  • Assisted in menu recommendations based on customer preferences and dietary needs.
  • Collaborated with kitchen staff to streamline order accuracy and delivery times.
  • Developed strong relationships with regular customers to foster loyalty and repeat business.
  • Created attractive bar displays by strategically arranging bottles and glasses.

Laundry/Utility Aide

Simcoe Manor Long-Term Care Home
03.2021 - 04.2025
  • Assisted residents with daily living activities to ensure comfort and dignity.
  • Maintained cleanliness and organization in common areas, enhancing overall resident experience.
  • Supported nursing staff by delivering supplies and assisting with basic medical tasks.
  • Collaborated with team members to implement safety protocols, improving workplace efficiency.
  • Monitored inventory levels for essential supplies, facilitating timely restocking processes.
  • Provided compassionate companionship to residents, fostering a positive community atmosphere.

Social Work Volunteer

Simcoe Manor Long-Term Care Home
03.2021 - 04.2025
  • Provided direct support to clients in crisis, ensuring immediate needs were met.
  • Enhanced client well-being by providing emotional support and guidance during difficult times.
  • Facilitated group sessions for clients facing similar challenges, fostering peer connections and mutual support.
  • Conducted thorough assessments of client needs, identifying areas requiring intervention or additional support.
  • Developed strong rapport with clients, establishing trust and open communication to better address their needs.
  • Assisted in case management, maintaining accurate records and tracking client progress.

Server/Bartender

Feebs Pub And Grill
07.2023 - 08.2024
  • Maintained cleanliness and organization in dining area, contributing to welcoming atmosphere.
  • Boosted repeat customer rates, remembered regular guests' preferences and greeted them by name.
  • Enhanced team efficiency, collaborating effectively in high-pressure settings.
  • Improved dining experience by providing prompt, attentive service to guests.
  • Managed bar inventory, tracking stock levels to minimize waste and maintain supply efficiency.
  • Resolved customer complaints effectively, fostering a welcoming environment that encouraged loyalty.

Personal Support Assistant

Community Living Association of South Simcoe
02.2018 - 09.2019
  • Delivered personalized care and support to enhance client comfort and well-being.
  • Assisted clients with daily living activities, fostering independence and dignity.
  • Monitored client progress, documenting changes to inform adjustments in care strategies.
  • Advocated for client needs, effectively communicating concerns to family members and healthcare teams.
  • Managed sensitive information with discretion while maintaining strict confidentiality standards.
  • Enhanced client comfort by creating and maintaining a clean, organized living environment.

Education

Criminology

Lakehead University
Orillia, ON
05-2025

Diploma - Social Service Worker

Georgian College
Orillia, ON
05-2019

Skills

  • Customer service
  • Strong multitasking
  • Greeting guests
  • Team collaboration
  • Decision-making
  • Memory retention
  • Active listening
  • Time management
  • Relationship management
  • Performance improvement
  • Compliance standards
  • Conflict resolution

Languages

English
Native or Bilingual

Certification

  • Coldest Night of The Year, Youth Haven - 2019
  • Human Trafficking Seminar, York Regional Police- 2018

Timeline

Waitress/Bartender

Castle Johns
05.2025 - Current

Server/Bartender

Feebs Pub And Grill
07.2023 - 08.2024

Laundry/Utility Aide

Simcoe Manor Long-Term Care Home
03.2021 - 04.2025

Social Work Volunteer

Simcoe Manor Long-Term Care Home
03.2021 - 04.2025

Personal Support Assistant

Community Living Association of South Simcoe
02.2018 - 09.2019

Criminology

Lakehead University

Diploma - Social Service Worker

Georgian College

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Kassidy Toms