Summary
Overview
Work History
Education
Timeline
Generic

Kash Prashar

Kamloops,BC

Summary

Highly motivated customer service professional with 7 years of experience in providing exceptional support and building strong client relationships. Dedicated team player with a proven ability to collaborate effectively and contribute to team success. Eager to join a dynamic team where I can leverage my skills, expand my knowledge, and drive positive outcomes.

Overview

7
7
years of professional experience

Work History

Staffing Services Scheduling Clerk

Royal Inland Hospital
08.2024 - Current
  • Reduced appointment conflicts for improved customer satisfaction through meticulous attention to detail in managing calendars.
  • Promoted a positive work environment through effective conflict resolution when addressing staff scheduling concerns.
  • Increased on-time performance metrics by proactively identifying potential scheduling conflicts and taking preventive measures to avoid them.
  • Improved office efficiency with thorough record-keeping of appointments, reschedules, and cancellations.
  • Enhanced operational efficiency through the development and implementation of standard operating procedures for the Scheduling Clerk role.

Receptionist

Kamloops Dental Centre
10.2022 - 11.2024
  • Maintained meticulous patient records, ensuring data accuracy and confidentiality.
  • Coordinated with dental staff to optimise daily schedules, improving clinic efficiency.
  • Worked closely with dental team to facilitate smooth patient flow. Resolved conflicts and addressed concerns, fostering a positive clinic atmosphere.
  • Provided compassionate care to anxious patients, contributing to a welcoming environment. Assisted in developing patient education materials on oral health.

Senior Technical Advisor

STAPLES Canada
11.2021 - 11.2022
  • Led technical support operations, resolving complex issues and enhancing customer satisfaction. Implemented streamlined processes, reducing resolution times substantially.
  • Optimised support workflows, boosting productivity and customer retention. Consistently exceeded KPIs, contributing to department's overall success.

Assistant Manager

Garage Clothing
04.2020 - 11.2021
  • Led team of 10, boosting sales and enhancing customer experience. Implemented innovative strategies, resulting in significant revenue growth and improved store efficiency.
  • Optimised inventory management, reducing waste and increasing profitability. Developed and executed successful marketing campaigns, driving footfall and sales.
  • Fostered a positive team environment, improving staff morale and retention. Mentored new hires, ensuring smooth onboarding and rapid skill development.

Bookkeeper/Receptionist

TopNotch Pallet and Craite
11.2020 - 09.2021
  • Managed financial records, reconciled accounts, and processed payroll with precision. Streamlined bookkeeping processes, reducing errors and improving efficiency.
  • Optimised bookkeeping processes, reducing errors and enhancing efficiency. Managed financial records meticulously, ensuring accurate account reconciliation and timely payroll processing.

Shift Supervisor

Kami Pizza Ltd
01.2018 - 12.2020
  • Led shift operations, optimising staff productivity and ensuring customer satisfaction. Implemented efficient scheduling system, reducing labour costs while maintaining service quality.
  • Streamlined order processing, significantly reducing wait times and boosting customer throughput. Consistently met and exceeded sales targets through strategic upselling techniques.
  • Ensured strict adherence to food safety standards, maintaining a spotless health and safety record. Meticulously managed inventory, minimising waste and optimising stock levels.

Education

Criminal and Social Justice

Okanagan College
05.2025

Norkam Senior - undefined

Kamloops, BC
06.2019

Timeline

Staffing Services Scheduling Clerk

Royal Inland Hospital
08.2024 - Current

Receptionist

Kamloops Dental Centre
10.2022 - 11.2024

Senior Technical Advisor

STAPLES Canada
11.2021 - 11.2022

Bookkeeper/Receptionist

TopNotch Pallet and Craite
11.2020 - 09.2021

Assistant Manager

Garage Clothing
04.2020 - 11.2021

Shift Supervisor

Kami Pizza Ltd
01.2018 - 12.2020

Norkam Senior - undefined

Criminal and Social Justice

Okanagan College

Similar Profiles

CREATE PROFILE
Kash Prashar