EMMANUEL STEPHENSON
London,ON
Overview
8
8
years of professional experience
Work History
Staffing and Scheduling Clerk
Medsag Nursing Workforce
London, Ontario
04.2023 - Current
- Answered staff inquiries via phone and email.
- Created and maintained employee schedules to ensure adequate staffing levels.
- Maintained up-to-date records of staff availability, absences, holidays, vacations.
- Managed the onboarding process for new hires by providing orientation materials and assigning initial tasks.
- Conducted regular reviews of existing shift patterns and made recommendations for improvements as needed.
- Assisted in the recruitment process by scheduling interviews for potential new hires.
- Resolved customer complaints related to staffing levels or service quality issues.
Sales and Marketing Associate
Telus- Go Sales
London, ON
06.2023 - 08.2023
- Collaborated with marketing and sales teams to expand brand awareness.
- Built rapport with customers and gave accurate guidance.
- Handled customer inquiries promptly and efficiently, serving as point-of-contact between teams and departments for consistency.
- Identified customer needs by asking questions and advising on best solutions.
- Developed key customer relationships to increase sales.
Security Officer
Vanguard Security
Vancouver, BC
02.2022 - 04.2023
- Addressed problems quickly and reported clear information while working under minimal supervision.
- Guarded restricted areas to prevent unauthorized entry.
- Completed incident reports to record security or loss prevention incidents.
- Screened visitors and employees for weapons and contraband with hand wands and metal detectors.
ASSOCIATE LAWYER
MATTHAI AND MATTHAI ASSOCIATES
INDIA
04.2019 - 08.2021
- Managed litigation cases on behalf of clients by negotiating contracts.
- Interpreted legal instruments, agreements, memoranda of understanding and internal policies for governing bodies.
- Maintained current knowledge of laws to provide clarification on legal concerns.
- Conducted legal research and analysis to draft legal opinions, studies and reports.
- Coordinated with investigators and law enforcement agencies to obtain information or evidence used in hearings.
- Areas of Practice Labour Law, Industrial Disputes Act, University Law, Service Matters, Company Law, Land Law, Arbitration, Mediation, Banking Law, Petroleum Act, Consumer Protection Act, Indian Contract Act.
LEGAL INTERN
MENON AND PAI
INDIA
02.2016 - 05.2016
- Assisted legal staff with collation and organization of case documentation and administrative tasks.
- Developed organization systems for filing contracts, agreements, court documents, legal records, reports and agendas.
- Attentively supervised court sessions while maintaining attendant records for court proceedings with high degree of accuracy.
- Conducted client meetings to discuss and gather key information necessary for upcoming depositions and arbitrations.
Education
Post-Baccaleurate Diploma in Law Enforcement Studies -
Justice Institute of British Columbia
New Westminster, BC04.2023
Bachelor of Business Administration And Bachelor of Law ( BBA. LLB) -
School of Indian Legal Thought, MG University
Skills
- Communication and Interpersonal Skills:
- Problem Solving and Decision Making
- Ethical and Confidentiality Standards
- Adaptability and Flexibility
- Teamwork and Collaboration
- Program Organization
- Conflict Resolution
References
REFERENCES
Available upon request.
Timeline
Sales and Marketing Associate
Telus- Go Sales
06.2023 - 08.2023
Staffing and Scheduling Clerk
Medsag Nursing Workforce
04.2023 - Current
Security Officer
Vanguard Security
02.2022 - 04.2023
ASSOCIATE LAWYER
MATTHAI AND MATTHAI ASSOCIATES
04.2019 - 08.2021
LEGAL INTERN
MENON AND PAI
02.2016 - 05.2016
Post-Baccaleurate Diploma in Law Enforcement Studies -
Justice Institute of British Columbia
Bachelor of Business Administration And Bachelor of Law ( BBA. LLB) -
School of Indian Legal Thought, MG University
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