Overview
Work History
Education
Skills
Languages
Certification
Timeline
Generic

Kasen Dobkowski

London,ON

Overview

5
5
years of professional experience
1
1
Certification

Work History

Army Officer (4RCR)

Canadian Military Reserve
11.2023 - Current
  • Enhanced team performance by implementing efficient communication and decision-making strategies.
  • Developed comprehensive training programs for subordinates, resulting in improved skill sets and job performance.
  • Increased operational readiness through meticulous equipment maintenance and resource management.
  • Fostered a positive work environment, promoting collaboration and teamwork among diverse personnel.

Crisis Responder

Victim Services Middlesex-London
09.2023 - Current
  • Enhanced caller satisfaction by actively listening and providing empathetic support during crisis situations.
  • Reduced escalation rates by calmly and effectively addressing victims '' concerns and providing appropriate resources.
  • Increased caller trust with compassionate communication, ensuring a safe environment for discussing sensitive issues.
  • Contributed to team success by consistently meeting call volume targets, maintaining professionalism under pressure.

Window Cleaner

Student Works
04.2023 - 08.2023
  • Improved client satisfaction by consistently delivering streak-free window cleaning services.
  • Enhanced company reputation through meticulous attention to detail and excellent customer service.
  • Increased efficiency with proper use of squeegees, ladders, scaffolding, and other specialized equipment.
  • Reduced safety incidents by strictly adhering to company guidelines and OSHA regulations.
  • Door to door sales and marketing

Laborer/Landscaper

HiMark HVAC School
05.2021 - 08.2021
  • Improved worksite efficiency by maintaining clean and organized work areas.
  • Enhanced project timelines by collaborating effectively with team members on various tasks.
  • Supported construction projects by assisting with heavy equipment operations and manual labor tasks.
  • Ensured safety compliance through regular inspection of tools and equipment, reporting any issues promptly.
  • Landscaping of entire premises (cutting grass, trees, vines)

Dishwasher

Kelseys Restaurant
10.2018 - 12.2019
  • Enhanced kitchen efficiency by maintaining a clean and organized workspace for fellow staff members.
  • Reduced dish breakage by carefully handling delicate items during the washing process.
  • Ensured consistent cleanliness by adhering to strict sanitation procedures for all dishes, utensils, and equipment.
  • Supported overall restaurant operations by promptly restocking clean dishes and utensils in designated areas.

Education

High School Diploma -

John Paul II Catholic Secondary School
London, ON
06.2021

Skills

  • Empathy Display
  • Interpersonal Skills
  • Emotional Intelligence
  • De-escalation Techniques
  • Time Management
  • Resilience Building
  • Mental Health Awareness
  • Critical Thinking
  • Active Listening
  • Effective Communication

Languages

English

Certification

Adult/Child/Infant CPR & First Aid & AED

Timeline

Army Officer (4RCR)

Canadian Military Reserve
11.2023 - Current

Crisis Responder

Victim Services Middlesex-London
09.2023 - Current

Window Cleaner

Student Works
04.2023 - 08.2023

Laborer/Landscaper

HiMark HVAC School
05.2021 - 08.2021

Dishwasher

Kelseys Restaurant
10.2018 - 12.2019

High School Diploma -

John Paul II Catholic Secondary School

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Kasen Dobkowski