Summary
Overview
Work History
Education
Skills
License
Certification
Timeline
Generic

Karthika Jeyaratnam

Markham

Summary

Certified Insurance Representative (L.L.Q.P) with expertise in medical and disability insurance case management, claims processing, and client service. Skilled at evaluating complex needs and medical documentation, with strong problem-solving and organizational abilities. Tech-savvy and detail-oriented, focused on delivering excellent client outcomes in fast-paced environment.

Overview

15
15
years of professional experience
1
1
Certification

Work History

Executive Coordinator

Strategic View Financial/MGA Canada
12.2023 - Current
  • Filling and submitting Disability/Medical claims for clients
  • Manage disability claims for multiple insurance companies (including Canada Life) by closely working with underwriters and case coordinators.
  • Serve as liaison between clients, doctors, and insurers, coordinating appointments and documents.
  • Analyze policies and offer clients comparison charts and illustrations.
  • Calculating premiums based on medical information and other discussed factors.

Medical Insurance Interviewer

Dynacare Insurance
11.2016 - 11.2023
  • Data entered illnesses/medications and edited medical reports for error- free documentation written professionally before sending it off to underwriters for 21-25 clients per day
  • Processed applications according to Underwriting guidelines
  • Analyzed complex client situations for insurance claims


Admin Role in Managerial Level

IDEXX Laboratories Inc.
02.2014 - 11.2016
  • Managed administrative tasks, including employee and client communications.
  • Ensured timely processing of insurance applications in line with guidelines.
  • Provided excellent customer service, addressing complex insurance inquiries.
  • Developed and maintained filing systems for efficient workflow and document accessibility.

Patient Assistant/Clerk

Eastvale Medical Centre
01.2010 - 01.2011
  • Coordinated patient appointments, including blood work and specialist visits.
  • Assisted with collecting and verifying medical forms to ensure regulatory compliance.
  • Supported client record management, claim processing, and resolving patient care concerns.

Education

Bachelor of Arts -

Mcmaster University
Hamilton
03-2023

Skills

  • Medical Claims Management
  • Client Relationship Management
  • Effective Communication (Written & Verbal)
  • Problem Solving and Critical Thinking
  • Time Management and Organizational Skills
  • Proficient with Office Programs

License

  • Life And A&S Insurance in Ontario (June 2023)

Certification

Health Management- McMaster University (2015)

Timeline

Executive Coordinator

Strategic View Financial/MGA Canada
12.2023 - Current

Medical Insurance Interviewer

Dynacare Insurance
11.2016 - 11.2023

Admin Role in Managerial Level

IDEXX Laboratories Inc.
02.2014 - 11.2016

Patient Assistant/Clerk

Eastvale Medical Centre
01.2010 - 01.2011

Bachelor of Arts -

Mcmaster University

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Karthika Jeyaratnam