Taylor Smith
Markham
Summary
Motivated and dedicated student with hands-on experience in healthcare, customer service, and leadership roles, seeking opportunities to contribute strong interpersonal, organizational, and problem-solving skills. Proven ability to support teams, manage responsibilities efficiently, and provide excellent service in dynamic environments.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Health Assistant/Receptionist
Villange Wellness Clinic
09.2023 - Current
- Trained new staff members by demonstrating clinical procedures, administrative protocols, and patient care practices.
- Controlled patient flow for three treatment rooms by coordinating which patients entered each room and when they needed to be moved, ensuring smooth transitions and minimizing wait times.
- Assisted chiropractors with treatments, including operating ultrasound equipment, applying and removing TENS pads, preparing patients with a Thumper massage device prior to adjustments.
- Checked in patients, and provided tours for new patients to ensure comfort and familiarity with the clinic.
- Managed administrative duties such as answering phone calls, responding to emails, booking appointments, and explaining payment plans and treatment details.
Cashier Supervisor
Garden Basket
07.2023 - Current
- Trained new staff on cash handling, register procedures, customer service standards, and store policies.
- Monitored checkout flow, coordinated staff schedules and breaks to optimize service during peak hours.
- Supervised and supported a team of cashiers to ensure efficient operations and excellent customer service.
- Managed customer returns, processed special orders, and coordinated platter pickups to ensure accuracy and timeliness.
- Resolved escalated customer concerns promptly and professionally, maintaining a positive shopping experience.
Camp Counselor
Earthbound Kids Inc.
07.2024 - 08.2025
- Supervised and ensured the safety of campers aged 6–11 during sports activities and daily routines.
- Planned, organized, and led games, drills, and sports programs to develop teamwork, coordination, and confidence.
- Encouraged participation, fostered a positive environment, and resolved conflicts to maintain a supportive and inclusive atmosphere.
- Assisted campers with skill development, motivation, and understanding of rules while promoting fair play and sportsmanship.
- Collaborated with fellow counsellors to coordinate schedules, transitions, and special events within the sports program.
Private Tutor
04.2023 - 08.2025
- Working with children ages 7 and 10 to assist with their reading, writing and math skills and understanding key concepts learned in the classroom.
- Assisting them with homework, projects, test preparation, research and other academic tasks.
Education
Bachelor of Health Sciences -
Queen's University
Kingston, Ontario04-2029
High School Diploma -
Markham District High School
Markham06-2025
Skills
- Excellent communication
- Team leadership
- Attention to detail
- Fast learner
- Responsible
- Positive attitude
- Motivated
Affiliations
- Septermber 2024 - June 2025 | Founder and Co-Captain of the Cheer Team
- September 2022 - June 2025 | HOSA Executive Member (Co-Community Coordinator )
- September 2023 - June 2025 | Best Buddies Executive Member (Senior External Affiars Officer)
- September 2023 - June 2025 | Peer Mentors
Certification
May 2023 | Standard First Aid
Timeline
Camp Counselor
Earthbound Kids Inc.
07.2024 - 08.2025
Health Assistant/Receptionist
Villange Wellness Clinic
09.2023 - Current
Cashier Supervisor
Garden Basket
07.2023 - Current
Private Tutor
04.2023 - 08.2025
Bachelor of Health Sciences -
Queen's University
High School Diploma -
Markham District High School