Summary
Overview
Work History
Education
Skills
Websites
Languages
Timeline
Generic

Anzar Rizvi

Markham

Summary

Motivated and customer-focused professional with hands-on experience in retail, technical support, and customer service. Skilled in cash handling, POS operations, phone services, and troubleshooting. Adept at building positive client relationships, resolving issues efficiently, and contributing to sales growth. Seeking to leverage strong interpersonal and organizational skills in a retail or customer service role.

Overview

3
3
years of professional experience

Work History

Technical Staff

Canada Computers
09.2024 - 04.2025
  • Delivered attentive customer service in a high-traffic retail environment, helping customers find solutions that matched their needs and improving satisfaction.
  • Handled cash and processed card payments with 100% accuracy, ensuring smooth store operations and balanced tills daily.
  • Supported bookkeeping by recording sales and managing inventory logs, improving accuracy and efficiency.
  • Assisted with stock organization and merchandising, driving higher product visibility and sales.
  • Maintained a clean and welcoming workspace, ensuring safety and customer comfort.

Technical Associate

TechnoMan Wireless and Security
01.2024 - 06.2024
  • Performed phone repairs and level-one diagnostics, ensuring reliable device functionality and timely service delivery.
  • Provided customer service and technical support by assisting clients with troubleshooting, setup, and product inquiries.
  • Handled phone sales by advising customers on device options and accessories, contributing to revenue growth.
  • Prepared and processed shipping labels for incoming and outgoing devices, ensuring accurate tracking and timely delivery.
  • Delivered phone services including unlocking, activation, and software updates, improving customer convenience.

Project Coordinator Assistant

Wall Blooms Event Inc.
07.2022 - 12.2023
  • Assisted project managers with administrative tasks across multiple client events, ensuring smooth execution.
  • Identified potential risks and developed mitigation strategies, preventing service disruptions.
  • Resolved day-to-day challenges during events, ensuring projects stayed on track.
  • Built strong client relationships through attentive communication, resulting in repeat business.

Education

Bachelor of Engineering and Co-op - Electrical Engineering (B.Eng.)

Ontario Tech University
Oshawa, ON
05.2029

High School Diploma -

Middlefield Collegiate Institute
Markham, ON
06-2024

Skills

  • Strong customer service skills with ability to build rapport and maintain positive relationships
  • Cash handling and POS system experience with accurate and efficient transaction management
  • Excellent communication and interpersonal skills for assisting diverse customers
  • Skilled in upselling and cross-selling products to meet sales targets
  • Experienced in inventory management, stock organization, and merchandising
  • Problem-solving ability to handle customer concerns and resolve issues quickly
  • Adaptable and reliable, able to multitask and stay composed under pressure
  • Team-oriented with a collaborative approach to achieving store and company goals
  • Knowledge of retail operations, including shipping, labeling, and store organization
  • Technical support experience in troubleshooting hardware and software issues
  • Network security
  • Version control
  • User interface design
  • Mobile app development
  • Software testing

Websites

Languages

English
Urdu

Timeline

Technical Staff

Canada Computers
09.2024 - 04.2025

Technical Associate

TechnoMan Wireless and Security
01.2024 - 06.2024

Project Coordinator Assistant

Wall Blooms Event Inc.
07.2022 - 12.2023

Bachelor of Engineering and Co-op - Electrical Engineering (B.Eng.)

Ontario Tech University

High School Diploma -

Middlefield Collegiate Institute

Similar Profiles

CREATE PROFILE
Anzar Rizvi