Karoline Lebrun
Toronto,ON
Summary
Experienced funeral director with nearly a decade of dedicated service, providing compassionate support to grieving families. Currently transitioning into the counselling profession, I bring strong interpersonal skills and compassion. I aim to use my extensive experience in assisting individuals through difficult emotions and life transitions to make a meaningful impact as a counsellor. Committed to creating a safe and supportive environment, I aspire to help clients explore their emotions, develop coping strategies, and achieve personal growth.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Funeral Director
BASIC FUNERALS AND CREMATION CHOICES
07.2018 - Current
- Consulted with families on final arrangements
- Coordinated funeral services in accordance with each family’s heritage and religious beliefs
- Supervised and led visitations and services
- Responsible for gathering initial call information
- Completed government forms and applying for legal documents
- Prepared death certificates and writing obituaries
- Drafted professional and effective emails
- Assisted families through periods of heightened emotion and grief
- Assisted in preparing bodies for visitation or burial, adhering to strict care standards
- Established trust with clients by consistently delivering exceptional service while maintaining sensitivity to their needs
Funeral Director Apprentice Internship – Paid Internship
ALTERNATIVE FUNERALS AND CREMATION SERVICES
09.2016 - 06.2018
- Secured supervised employment within a licensed funeral home
- Developed professional interaction and communication skills
- Applied bereavement laws and regulations
- Documented 25 funeral arrangement conferences
- Completed 800 hours of documented work experience
- Secured a full-time position with the company upon finishing my internship
Education
Master of Arts in Counselling Psychology (MACP) -
Yorkville University (Online)
Fredericton, NB01-2026
Funeral Service Diploma -
Mount Royal University Continuing Education
Calgary, AB01-2017
Bachelor of Fine Arts - Painting And Drawing
Concordia University
Montreal, QC01-2013
Skills
- Fluent in English and French
- Interpersonal skills
- Continuous improvement
- Cultural sensitivity
- Relationship building
- Creative thinker
- Prolific problem solver
- Professional ethics
- Compassionate communication
- Reliability
- Adaptability and flexibility
- Regulatory compliance
Languages
English
Native or Bilingual
French
Native or Bilingual
Certification
- Funeral Director Class 2 License - Bereavement Authority of Ontario
- Psychological First Aid - Red Cross - November 2024
- Queering Identities: LGBTQ+ Sexuality and Gender Identity - University of Colorado (Online) - August 2023
- Indigenous Canada - University of Alberta (Online) - August 2023
Timeline
Funeral Director
BASIC FUNERALS AND CREMATION CHOICES
07.2018 - Current
Funeral Director Apprentice Internship – Paid Internship
ALTERNATIVE FUNERALS AND CREMATION SERVICES
09.2016 - 06.2018
- Funeral Director Class 2 License - Bereavement Authority of Ontario
- Psychological First Aid - Red Cross - November 2024
- Queering Identities: LGBTQ+ Sexuality and Gender Identity - University of Colorado (Online) - August 2023
- Indigenous Canada - University of Alberta (Online) - August 2023
Master of Arts in Counselling Psychology (MACP) -
Yorkville University (Online)
Funeral Service Diploma -
Mount Royal University Continuing Education
Bachelor of Fine Arts - Painting And Drawing
Concordia University
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