Reading and Cultural Programs
Travel Logistics
Cooking
Karlisa Warren
Toronto,Canada
Summary
Friendly and outgoing with knack for creating welcoming environments. Possesses strong understanding of customer service principles and excellent communication skills. Ready to use and develop problem-solving and multitasking skills in Front Desk Agent role. Able to ensure smooth operations and positive guest experiences.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Vacation Consultant
Expedia Cruises
01.2024 - Current
- Stay updated on travel trends and destination information.
- Recommend travel destinations, transportation, and accommodation based on client preferences and budget.
- Handle customer inquiries and complaints professionally.
Sales Associate
Victoria Secret
05.2022 - Current
- Greet customers and help with selecting merchandise, finding accessories, and completing purchases.
- Assist customers who have inquiries regarding product care, size, add-ons
- Build relationships with customers and community to promote long term business growth.
Education
Diploma - Tourism and Hospitality Management
George Brown
Toronto, ON12.2024
Skills
- Communication Skills
- Customer Service
- Time Management Skills
- Leadership Skills
- Organizational Skills
- Problem-solving skills
Certification
- Infection Prevention and Control Certification
- Innovation, Creativity, & Entrepreneurship
- Ontario VQA Wine Appellation Certification
- Food Handler Certification
- TICO Certification
- Smart Serve Certification
Interests
Timeline
Vacation Consultant
Expedia Cruises
01.2024 - Current
Sales Associate
Victoria Secret
05.2022 - Current
Diploma - Tourism and Hospitality Management
George Brown
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