Uplifting and compassionate individual with strong interpersonal and listening skills. Possesses foundational knowledge in mental health support and crisis intervention, with hands-on experience in de-escalation techniques and empathetic communication. Aims to create positive impact by fostering supportive and inclusive community environment.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Housekeeping Aide(casual)
Fraser Health Authority, Royal Columbian Hospital
06.2024 - Current
Cleaned floors with sweeping, dusting, damp or wet mopping and disinfecting.
Managed time effectively while prioritizing tasks based on urgency or importance, resulting in optimized productivity levels throughout each shift.
Assisted housekeeping department with cleaning activities such as sweeping, mopping, dusting and polishing.
Adhered strictly to company policies and guidelines concerning hygiene practices, upholding a high standard of cleanliness at all times.
Developed strong relationships with colleagues across departments, fostering a supportive work environment conducive to achieving shared goals.
Community Support Worker
Umang Foundation
07.2020 - 06.2021
Assisted clients in achieving greater independence, fostering a sense of empowerment through guidance and encouragement.
Established trust-based relationships with clients through empathetic communication and active listening skills.
Enhanced client well-being by providing comprehensive support and resources tailored to individual needs.
Provided crisis intervention support when needed, deescalating situations while prioritizing the safety of all involved parties.
Organized recreational activities that fostered positive social interactions and improved overall client satisfaction.
Connected clients with appropriate community resources, effectively navigating complex systems on their behalf.
Education
Associate of Arts - General Studies
Kwantlen Polytechnic University
Surrey, BC
05-2023
Skills
Behavioral support
Transportation assistance
Customer service-focused
Individualized support
Health and safety compliance
Social integration
Customer service
Disability awareness
Languages
English
Full Professional
Hindi
Full Professional
Punjabi
Native or Bilingual
Certification
First Aid Level 1 and CPR certification
Food safe certificate
Timeline
Housekeeping Aide(casual)
Fraser Health Authority, Royal Columbian Hospital
06.2024 - Current
Community Support Worker
Umang Foundation
07.2020 - 06.2021
First Aid Level 1 and CPR certification
Food safe certificate
Associate of Arts - General Studies
Kwantlen Polytechnic University
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