Carla Shaw
Glendon,AB
Summary
Flexible hard worker ready to learn and contribute to team success. Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
Overview
14
14
years of professional experience
Work History
Casual Education Assistant
Northern Lights School District
11.2023 - Current
- Provided individualized support for students, addressing their unique academic needs and helping them reach their full potential.
- Monitored student classroom and outdoors activities to promote student safety.
- Supported teachers in maintaining a safe learning environment by monitoring student behavior during class transitions and extracurricular activities.
- Engaged students in learning through effective classroom management techniques that promoted active participation and collaboration.
Cook 1
Covenant Health
11.2014 - Current
- Operated grills, fryers and broilers to cook items to quality guidelines.
- Prepared and served meals by reviewing recipes and combining and cooking ingredients.
- Grilled and deep fried various foods from meats to potatoes.
- Used standardized recipes and other instructions to prepare food.
- Wrapped, dated and labeled food items in storage for safety and freshness.
- Managed portion control using correct utensils during preparation and plating.
- Followed established procedures and requirements for safe food handling, storage and service.
- Interacted with waitstaff regarding special orders for customers with food allergies and gluten intolerance.
- Set up and performed initial prep work for soups, sauces and salads.
Support Worker
Her Recovery
01.2022 - 06.2027
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Helped clients manage and reach individual goals, supporting independent progression and social skills.
- Enhanced the quality of care for clients by providing personalized support and assistance with daily living activities.
- Transported clients to appointments, shopping venues and entertainment events according to determined schedule.
- Established trusting relationships with clients and their families through empathetic communication and active listening.
- Developed strong rapport with clients by consistently demonstrating respect, understanding, and genuine concern for their wellbeing.
- Kept clients engaged in social networks and communities for personal health and growth.
- Safeguarded client well-being by monitoring health conditions, administering medications, and reporting any changes to appropriate medical professionals.
- Coordinated appointments for clients with healthcare providers to promote consistent access to essential medical services.
- Maintained detailed records of client progress, interventions, and outcomes to ensure continuity of care across service providers.
- Provided crisis intervention services when necessary, effectively de-escalating challenging situations while maintaining client safety.
- Mentored new support workers by providing guidance, sharing best practices, and modeling effective client-centered care techniques.
- Promoted community integration by providing extensive physical, emotional and social support.
- Improved client satisfaction by promptly addressing concerns and implementing feedback in a timely manner.
- Assisted clients in accessing available resources such as housing options, financial supports, and healthcare services.
- Facilitated community integration for clients by organizing social outings, recreational activities, and educational opportunities.
- Assisted clients with personal care tasks, preserving their dignity and promoting independence.
- Assisted clients in managing medications, ensuring adherence to prescribed treatments.
- Accompanied clients to appointments and community outings, ensuring they had access to necessary services and social opportunities.
- Provided emotional support to clients, improving their mental health and overall wellbeing.
Housekeeping Room Attendant
Days Inn
09.2013 - 01.2015
- Coached new housekeeping personnel by demonstrating approved cleaning procedures.
- Organized supplies for use based on expected customer needs.
- Followed manufacturer instructions for using chemicals and equipment to avoid burns, injuries and workplace accidents.
- Attended to [Number] guest rooms by sweeping, mopping and vacuuming.
- Reported guest issues, safety and maintenance concerns immediately to supervisor.
- Removed trash from rooms and replaced liners to wastebaskets.
- Washed and polished glass windows and doors to keep entryways clear and professional.
- Followed established cleaning protocol and reduced per-room labor time while maintaining hotel quality standards.
- Inspected each room for cleanliness, utilizing checklist to meet company standards.
- Maintained lobbies, guest rooms and halls, keeping safe environment for patrons.
- Interacted pleasantly with clients and guests when performing daily duties.
- Laundered sheets and removed stains to restore linens to pristine condition.
Education
High School Diploma -
Glendon School
Glendon, AB06.1994
Skills
- Cutting and Slicing Techniques
- Dish Preparation
- Production Line Management
- Works Well Under Pressure
- Teamwork and Collaboration
- Ingredient Selection
- Delegating Work
- Daily living support
- Housekeeping tasks
- Health and safety awareness
- Emotional support
- Daily living assistance
- Confidentiality and privacy
- Cleaning and sanitizing
- Active listening
- Mobility assistance
- Relationship building
- Behavioral support
- Meal preparation
- Meal planning and preparation
- Transportation assistance
- Life skills development
- Professional boundaries
- Cultural sensitivity
- Clean driving record
- Skill development
- Mobility support
Languages
English
Full Professional
English
Advanced (C1)
Education and Training
other
Timeline
Casual Education Assistant
Northern Lights School District
11.2023 - Current
Support Worker
Her Recovery
01.2022 - 06.2027
Cook 1
Covenant Health
11.2014 - Current
Housekeeping Room Attendant
Days Inn
09.2013 - 01.2015
High School Diploma -
Glendon School
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