Dynamic senior sales associate, with extensive experience in customer service. Highly organized professional establishes relationships with customers. Stays calm under pressure.
Overview
3
3
years of professional experience
Work History
Dairy Frozen Associate
Walmart
12451 88 Ave, Surrey, BC V3W 1P8
10.2023 - Current
Increased customer satisfaction by resolving complex issues and providing exceptional service at all times.
Developed and implemented strategies to increase customer satisfaction and engagement.
Streamlined inventory management processes, reducing waste and ensuring optimal stock levels were maintained.
Established strong relationships with key stakeholders, facilitating effective communication across departments and teams.
Enhanced team productivity by streamlining communication and implementing efficient project management tools.
Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
Senior Sales Associate
Seven Eleven
103 Ioco Rd Port Moody BC V3H 2V3 Canada
05.2022 - 10.2023
Developed sales plans to increase market share, customer base and revenue.
Generated sales leads and cold called potential customers.
Trained new sales personnel on company policies, customer acquisition strategies and successful sales techniques.
Worked closely with other departments to understand full scope of available offerings and provide top-notch salesmanship to customers.
Cashier
Farm And Spice Grocers
09.2021 - 05.2022
Answered questions about store policies and addressed customer concerns.
Restocked and organized merchandise in front lanes.
Helped customers complete purchases, locate items and join reward programs.