LEOZEN JOY
Dartmouth
Summary
Dynamic business graduate with hands-on experience in sales, customer relationship management, and international business operations. Possesses a solid academic foundation in finance, marketing, and strategic management, complemented by strong problem-solving abilities and excellent communication skills. Committed to contributing to team success and driving positive results while ready to embrace new challenges and advance organizational objectives with unwavering dedication and enthusiasm.
Overview
5
5
years of professional experience
Work History
Dairy Frozen Associate
Walmart Canada
11.2023 - Current
- Restocked and rotated dairy frozen products based on expiry
- Assisted in inventory tracking and reported low stock
- Lifted, moved, and organized items weighing up to 50 lbs repeatedly throughout the shift.
- Operated equipment such as pallet jacks and stock carts safely and efficiently.
- Delivered excellent customer service and product support
- Collaborated with team to ensure operational smoothness
- Supported training for new associates
Business Development Lead
Entri App
10.2022 - 07.2023
- Conducted performance reviews and training programs
- Prepared management reports and strategic recommendations
- Led sales teams and coordinated with other departments
- Conducted regular performance evaluations to assess team strengths, identify development areas, and implement targeted training initiatives.
- Facilitated smooth onboarding and continuous development for new team members, ensuring rapid integration and sustained performance.
- Identified and pursued new business opportunities and strategic partnerships to expand the company's market presence.
- Represented the organization at industry events, webinars, and client engagements, enhancing brand visibility and networking opportunities.
Sales Coordinator
Skilldein Services
09.2022 - 09.2022
- Engaged clients to understand and meet immigration needs
- Educated clients on immigration pathways, eligibility requirements, and service offering
- Addressed client concerns and ensured service satisfaction
- Closed sales through timely follow-ups via calls, emails, and WhatsApp
- Maintained and updated client records, leads, and sales data in CRM systems, ensuring accuracy and timely documentation
- Coordinate with counselling, documentation, and legal teams to ensure smooth client onboarding and support
Business Development Executive
Kalan Ayurvedics
06.2020 - 08.2021
- Identified and acquired new clients, distributors, and wellness centers, driving growth in Ayurvedic product sales
- Conducted market research to analyze customer needs, competitor activities, and emerging trends in herbal wellness
- Collaborated with marketing teams to design targeted campaigns and organized product demos, workshops, and wellness events
- Represented the brand at trade shows, expos, and industry conferences to increase brand awareness and build partnerships
- Maintained sales pipeline and updated CRM systems with lead and client information, ensuring accurate reporting
- Ensured timely after-sales support and client follow-up to foster long-term relationships and customer retention
Education
Post Graduate Diploma - Business Management in International Business
Lambton College
01.2025
Bachelor of Business Administration - undefined
University of Calicut
05.2020
Skills
- Fast learner
- Microsoft office
- CRM proficiency
- Time management
- Excellent verbal and written communication
- Problem-solving
- Organizational skills
- Flexible and adaptable
- Teamwork and collaboration
- Customer service
- Product merchandising
Timeline
Dairy Frozen Associate
Walmart Canada
11.2023 - Current
Business Development Lead
Entri App
10.2022 - 07.2023
Sales Coordinator
Skilldein Services
09.2022 - 09.2022
Business Development Executive
Kalan Ayurvedics
06.2020 - 08.2021
Bachelor of Business Administration - undefined
University of Calicut
Post Graduate Diploma - Business Management in International Business
Lambton College
WEBSITE, PORTFOLIO AND PROFILES
https://www.linkedin.com/in/leozon-joy-81689222a/
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