Karamjit Kaur Sidhu
Kelowna,BC
Summary
Proven Community Support Worker and Nurse Volunteer at Pacific Coast Community Resources and DR. Rajiv Singla Hospital, respectively, showcasing exceptional active listening and data entry skills. Elevated client independence and optimized treatment outcomes through innovative support strategies and efficient documentation, achieving significant improvements in client and patient satisfaction. Expert in conducting assessments, developing care plans, detailed attention towards meeting appropriate goals.
Overview
11
11
years of professional experience
Work History
Community Support Worker
Pacific Coast Community Resources
09.2023 - Current
- Assisted clients in achieving greater independence, fostering a sense of empowerment through guidance and encouragement.
- Established trust-based relationships with clients through empathetic communication and active listening skills.
- Enhanced client well-being by providing comprehensive support and resources tailored to individual needs.
- Provided crisis intervention support when needed, deescalating situations while prioritizing the safety of all involved parties.
- Implemented creative problem-solving techniques for resolving conflicts or challenges faced by clients in their daily lives.
- Organized recreational activities that fostered positive social interactions and improved overall client satisfaction.
- Maintained professional development through ongoing training courses, staying current on best practices in the field of community support work.
- Gathered opinions and support from grass-roots supporters to solidify group position.
Office Assistant
Cloverdale Cold Storage
04.2019 - 03.2023
- Maintained confidentiality in handling sensitive information while performing administrative tasks.
- Enhanced office efficiency by managing schedules, organizing files, and maintaining a clean workspace.
- Facilitated smooth operations by efficiently handling incoming mail, phone calls, and visitor inquiries.
- Expedited document processing with accurate data entry and timely filing.
- Maintained warehouse records and updated customers
- High accuracy in data entry while adhering to all dea
- Improved data accuracy, entering and updating records in database with keen eye for detail.
- Input data into spreadsheets and databases.
- Answered and managed incoming and outgoing calls while recording accurate messages for distribution to office staff.
Nurse Volunteer
DR. Rajiv Singla Hospital
11.2021 - 02.2023
- Supported efficient workflow in the nursing unit through proficient documentation of patient information in electronic health records systems.
- Administered medications safely, ensuring proper dosage and timely administration to optimize treatment outcomes.
- Triaged patients based on vital signs and rapid assessment.
- Reported patient requests, concerns, and other observations to staff.
- Assisted primary care provider with procedures by preparing appropriate instruments and sterile field.
- Transported patients and helped with discharge procedures.
- Complied with HIPAA standards to confidentially maintain patient medical information.
- Educated patients on infection and disease control, family planning and new baby care to promote community health and wellness.
- Weighed patients and took blood pressure and vital signs to assist nursing staff.
- Restocked supplies and filed paperwork to satisfy department leadership requests.
- Documented treatments delivered, medications and IVs administered, discharge instructions, and follow-up care.
- Educated family members and caregivers on patient care instructions.
Warehouse Clerk
Olympia Transportation
03.2014 - 06.2018
- Provided excellent customer service by addressing inquiries about product availability and shipment status promptly.
- Improved inventory accuracy with consistent cycle counting and data entry into the warehouse management system.
- Managed day-to-day operations of warehouse to keep everything running smoothly.
- Managed incoming shipments by verifying product details against purchase orders, ensuring accurate inventory levels.
- Checked packages and merchandise for damage and notified vendors.
- Simplified shipping and receiving processes for improved workflow.
- Kept documentation and records accurate and up-to-date with latest data to prevent errors in processing or delivery.
- Coordinated with dispatch team for loading process
- Maintaining monthly storage bills and updating accounting team in office.
Education
Nursing - RN With CRNA, AB
CRNA, Alberta
Alberta04.2024
Introduction To Health Care Aide - Nursing
Western Community College
Surrey, BC11.2016
Postgraduation Certification in Community Mental H - Nursing
Niagara College
Welland, ON03.2013
Bachelors of Nursing - Nursing
University College of Nursing
Punjab, India07.2011
Skills
- Behavioral support
- Disability Awareness
- Transportation Assistance
- Individualized support
- Data Entry and Reporting
- Client Needs Assessments
- Nutrition Support
- Housing Assistance
- Budgeting and finance
- Attention to Detail
- Decision-Making
- Time Management
- Active Listening
Languages
English
Full Professional
Punjabi
Native or Bilingual
Hindi
Professional Working
Timeline
Community Support Worker
Pacific Coast Community Resources
09.2023 - Current
Nurse Volunteer
DR. Rajiv Singla Hospital
11.2021 - 02.2023
Office Assistant
Cloverdale Cold Storage
04.2019 - 03.2023
Warehouse Clerk
Olympia Transportation
03.2014 - 06.2018
Nursing - RN With CRNA, AB
CRNA, Alberta
Introduction To Health Care Aide - Nursing
Western Community College
Postgraduation Certification in Community Mental H - Nursing
Niagara College
Bachelors of Nursing - Nursing
University College of Nursing
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