KARAMJEET KAUR
Abbotsford,BC
Summary
Dedicated Individual with excellent experience in Customer Service and office. Maintains professional appearance, demeanour and expertly completes assigned tasks with focus on quality. Dependable and quick-learning team player with effective communication and organization skills.
Overview
8
8
years of professional experience
Work History
Financial Sales Representative
Momentum Financial Services Group
Abbotsford, BC
03.2022 - Current
- Interacted with 40-50 customers on daily basis, helped around with their inquiries following company protocols and respecting Customers privacy policy
- Helped customers transferring money overseas or in Canada via Western Union
- Promoted all products and services to achieved 100% of monthly targets
- Issued Loans, cashed Checks , Prepared money orders and Foreign Exchange quickly and efficiently ensuring risk assessment strategies are utilized
- Completed monthly target of 1000 plus collection calls, 30 PTPs and 10-15 Cures to help recover from debt
- Followed safe cash handling techniques, store opening and closing procedures to avoid any risk of financial loss
- Followed up with 30-40 emails and communication from various departments in timely manner
- Implemented initiatives to improve customer satisfaction and increase repeat business.
Office Administrator
Trail Appliances
Abbotsford, BC
07.2024 - 02.2025
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Assisted Guests with their product related queries & in-store Pick-ups.
- Maintained electronic and paper filing systems for easy retrieval of information.
- Coordinated communications, financial processing, registration, recordkeeping, and other administrative functions.
- Tracked office supplies and restocked low items to keep team members on-task and productive.
Front Desk Agent
Thompson Hotel & Conference Center
Kamloops, BC
05.2021 - 02.2022
- Greeted 80-100 guests at front desk and engaged in pleasant conversations while managing check-in process
- Answered approximately 50-60 calls on multi-line phone system to respond to inquiries and transfer calls to correct departments and personnel
- Maintained files and records by implementing effective filing systems that boosted efficiency and organization
- Collected room deposits, fees and payments, Kept accounts in 100% balance and ran daily reports to verify totals
- Promoted local entertainment and sporting events and offered details to assist patrons
Food Service Supervisor
DP Murphy Group Of Companies (Tim Horton)
Winsloe South, PEI
02.2020 - 05.2021
- Supervised 10-12 team member per shift.
- Monitored food quality, service levels and supply cost to maximize kitchen and dining area performance
- Established and managed team schedules and shift assignments
- Ordered new supplies and food to maintain service levels.
- Oversaw balancing of cash registers, reconciled transactions and deposited establishment's earnings to bank with 100% accuracy.
Team Member
DP Murphy Group Of Companies ( Tim Horton's)
Charlottetown, PEI
03.2019 - 02.2020
- Operated & maintained secure cash register for cash, and credit card transactions with accuracy levels
- Helped around 70-100 customers complete purchases locate items and join reward programs
- Answered questions about store policies and addressed customer concerns
- Promoted customer loyalty and consistent sales by delivering friendly service and knowledgeable assistance
- Worked closely with shift manager to solve problems and handle customer concerns
Office Administrative Assistant
Transking PEI Logistics
Charlottetown,PEI
01.2019 - 02.2020
- Provided clerical support to 30-40 company employees by copying, faxing and filing documents
- Responded to 50-60 calls promptly and answered their work related queries
- Created and updated physical records and digital files to maintain current, accurate and accounting records
- Maintained office supplies inventory by checking stock and ordering new supplies
- Developed and updated spreadsheets and databases to track analyze and report on performance and sales data
Technical Sales Representative
Inbound Outbound Solutions Inc
Alberton, PEI
07.2018 - 03.2019
- Actively listening to customer and offer technical support to cater their internet needs.
- Completed approximate of 40 plus accurate transaction in precisely manner with attention to details.
- Assisted with complex customer issues and offered solution.
- Took responsibility to resolve 100% of issue from beginning to end.
- Achieved 80% monthly sales target.
Warehouse Packer and Picker
Aritiza
Brampton,ON
04.2017 - 05.2018
- Rotated goods in inventory by following first in and first out approach to keep shelves organized and well stocked
- Continuously moved and unpacked number of packages to maintain efficiency and accuracy for long shifts
- Built and wrapped pallets to secure shipment with freight carriers.
Line Worker
Give & Go Prepared Food Corp.
Brampton,ON
11.2017 - 12.2017
- Supported machine operators in setup and operation of production equipment resulting in efficient runs.
- Supported current production needs by moving items between equipment, conveyors and staging areas.
- Kept work area clean, neat and organized to prevent accidents, mishaps and misplaced tools.
Education
2 Year College Diploma - Chemical Laboratory Technician
Sheridan College Institute of Technology And Advanced Learning
Brampton, ON04.2018
Skills
- Customer service
- Staff Management
- Motivational communicator
- Multitasking and Time management
- Problem resolution
- Organized and punctual leadership
- Quality assurance policies
- Opening and closing procedures
- Courteous and Professional
- Detail Oriented
Timeline
Office Administrator
Trail Appliances
07.2024 - 02.2025
Financial Sales Representative
Momentum Financial Services Group
03.2022 - Current
Front Desk Agent
Thompson Hotel & Conference Center
05.2021 - 02.2022
Food Service Supervisor
DP Murphy Group Of Companies (Tim Horton)
02.2020 - 05.2021
Team Member
DP Murphy Group Of Companies ( Tim Horton's)
03.2019 - 02.2020
Office Administrative Assistant
Transking PEI Logistics
01.2019 - 02.2020
Technical Sales Representative
Inbound Outbound Solutions Inc
07.2018 - 03.2019
Line Worker
Give & Go Prepared Food Corp.
11.2017 - 12.2017
Warehouse Packer and Picker
Aritiza
04.2017 - 05.2018
2 Year College Diploma - Chemical Laboratory Technician
Sheridan College Institute of Technology And Advanced Learning