Summary
Overview
Work History
Education
Skills
Availability
References
Timeline
Generic

Jashanpreet Kaur

Winnipeg,Manitoba

Summary

Extensive knowledge of customer service and office management. Adapt at resolving customer conflict, with strong communication skills, both oral and written. Highly organized and detail oriented, consistently receiving praise from supervisors. Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.

Overview

4
4
years of professional experience

Work History

Financial Sales Representative

PC financial Bank
Winnipeg, MB
02.2023 - 06.2024
  • Approach customers confidently and enthusiastically to promote and sell a variety of pc products such as Pc financial MasterCard, pc financial debit card
  • Complete and submit the required credit documentation for customers applying for the pc financial MasterCard
  • Assist clients by proposing solutions to address financial objectives such as business expansion, and other financial goals
  • Open personal and non-personal accounts, and provide access to automated banking machine, telephone banking and online banking services
  • Take pride in understanding customer needs as we continue to build a customer-centric environment.
  • Implemented best practices for providing excellent customer service.

Customer Service Representative

24-7 Intouch
Winnipeg, MB
01.2022 - 02.2023
  • Listen to customers, understand their needs, and resolve customer issues
  • Explain the position, products, and processes with customers
  • Appropriately escalate customer dissatisfaction with managerial team
  • Keep record of inquiries, questions, comments, suggestions, and complaints from customers
  • Use multiple computer systems to research products and offer solutions
  • Take a consultative approach with customers who are experiencing problems by owning the issue.
  • Maintained a high level of professionalism when dealing with difficult customers.
  • Developed strong relationships with customers by providing personalized assistance and support.
  • Resolved customer complaints promptly and efficiently.

Loss Prevention Officer

I-Corp security services
Victoria, BC
04.2020 - 12.2021
  • Identifying and implementing systems to minimize loss of merchandise or company assets
  • Monitor closed circuit surveillance systems
  • Documented thefts and other violations of security
  • Monitored public areas for unusual activity and threats
  • Responding to emergencies and protecting people, property, and information
  • Securing the premises by staying on patrol.
  • Responded to alarms, emergency situations, and safety concerns in a timely manner.
  • Implemented effective methods for deterring shoplifters from entering premises.
  • Adhered strictly to all company policies related to Loss Prevention operations.

Education

Associate of general studies -

Kwantlen Polytechnic University
Vancouver, BC
12-2021

Skills

  • Superior Customer service skills
  • Attention to detail
  • Strong office management knowledge
  • Good time management
  • Committed to attendance and promptness
  • Enjoys fast-paced environment
  • Excellent interpersonal skills
  • Goal-Oriented
  • Customer Service
  • Time Management
  • Sales closing
  • Effective Communication

Availability

Full time (Anytime)

References

References available upon request.

Timeline

Financial Sales Representative

PC financial Bank
02.2023 - 06.2024

Customer Service Representative

24-7 Intouch
01.2022 - 02.2023

Loss Prevention Officer

I-Corp security services
04.2020 - 12.2021

Associate of general studies -

Kwantlen Polytechnic University

Similar Profiles

CREATE PROFILE
Jashanpreet Kaur