Kara Gillam
5858 Marcara Street
Summary
Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth.
Overview
14
14
years of professional experience
Work History
Selection Specialist
O'Regan's Chevrolet Buick GMC Cadillac
10.2023 - Current
- Demonstrated exceptional product knowledge, allowing for personalized recommendations based on customer preferences and requirements.
- Closed sales by overcoming objections, asking for sales, negotiating price, and completing purchase contracts,
- Facilitated clear communication between dealership and customers during the sales transactions, ensuring all parties were fully informed throughout the process.
- Completed registration paperwork and sales documentation.
- Built customer loyalty and retention by delivering excellent shopping experiences.
BDC Sales Coordinator
O'Regan's Automotive
02.2021 - 10.2023
- Maintained customer database and ensured information was thorough and accurate.
- Interacted with customers via phone, email and online texting software regarding vehicle pricing, availability and general sales inquiries.
- Gathered preliminary details on customer needs, trade details to aid in a better sales experience at the dealership level.
Bartender/Server
The Keg Steakhouse + Bar
09.2020 - 10.2023
- Maintained extensive knowledge of cocktail recipes and preparation techniques, ensuring high-quality beverage menu.
- Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
- Increased customer satisfaction by providing excellent service and crafting high-quality cocktails.
- Upsold menu items to customers, driving up per sale revenues and maximizing profits.
Server
Jack Astor's Bar & Grill
08.2016 - 03.2020
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
Leasing Agent
MetCap Properties
05.2014 - 08.2016
- Performed background, reference and credit checks as part of screening process of prospective tenants..
- Monitored advertising effectiveness by gathering information about market competition in local area.
- Toured property with prospective tenants and provided wealth of information in regards to its key features.
- Coordinated all prospective meetings and lease signings.
Au Pair
Roncali, Zanon and Cipriani Families
01.2011 - 04.2014
- Developed bilingual abilities in English through immersive conversation and activities.
- Promoted healthy eating habits and prepared nutritious meals and snacks for the children.
- Provided reliable transportation to various appointments, activities, and outings.
Education
Italian
Ca'Foscari University
Venice, Italy04-2013
High School Diploma -
Sackville High School
Lower Sackville, NS06-2010
Skills
- Goal oriented
- Customer service
- Follow-up skills
- Relationship building
- Sales and marketing
- Proficient with PBS and Auto-alert
- Upselling and quota achievement
Languages
English
Native or Bilingual
Italian
Elementary
Timeline
Selection Specialist
O'Regan's Chevrolet Buick GMC Cadillac
10.2023 - Current
BDC Sales Coordinator
O'Regan's Automotive
02.2021 - 10.2023
Bartender/Server
The Keg Steakhouse + Bar
09.2020 - 10.2023
Server
Jack Astor's Bar & Grill
08.2016 - 03.2020
Leasing Agent
MetCap Properties
05.2014 - 08.2016
Au Pair
Roncali, Zanon and Cipriani Families
01.2011 - 04.2014
Italian
Ca'Foscari University
High School Diploma -
Sackville High School
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