KANUPRIYA CHUGH
Calgary,Canada
Summary
Personable and organized professional with knack for streamlining administrative processes and fostering positive patient experiences. Possesses foundational knowledge in dental office operations and patient management, coupled with strong proficiency in scheduling and billing software. Committed to enhancing patient satisfaction and ensuring smooth office functionality.
Overview
4
4
years of professional experience
Work History
Dental Administrator
Hillside Dental of Sage
06.2024 - Current
- Managed patient scheduling and appointment confirmations to optimize clinic workflow.
- Processed insurance claims and verified eligibility for improved billing accuracy.
- Maintained electronic health records, ensuring compliance with privacy regulations and data integrity.
- Assisted in training new staff on office procedures and patient management systems.
- Coordinated communication between dental professionals and patients to enhance service delivery.
- Organized patient follow-up procedures to improve overall satisfaction rates.
- Strengthened relationships with patients through friendly interactions during check-in/check-out processes.
- Implemented office protocols to enhance patient experience and satisfaction levels.
- Oversaw billing procedures, ensuring timely submission of claims and payments.
Dental Office Administrator
Dr. Puneet Pasricha Dental Clinic
12.2023 - 04.2024
- Organized and scheduled patient appointments to maintain an efficient workflow.
- Handled insurance claims and billing with accuracy and timeliness.
- Maintained positive patient relationships and addressed inquiries to ensure satisfaction.
- Collaborated with dental professionals to coordinate treatments and optimize office productivity.
- Ensured compliance with privacy and safety standards in patient data management.
Associate General Dentist
K.B. Smile Signatures (Dr. Harpreet Kaur)
12.2021 - 04.2023
- Educated patients on oral hygiene and preventive care to promote long-term dental health.
- Communicated treatment plans clearly to patients and caregivers, ensuring understanding and trust.
- Supervised clinical staff performance, promoting high standards of care and efficiency.
Education
Post-Graduate Certificate - Health and Human Services Management
Bow Valley College
Calgary, AB04.2024
Bachelor of Dental Surgery (BDS) - undefined
Adesh University
Bathinda, Punjab, India11.2021
Skills
- Dental Office Management and Scheduling
- Treatment Coordination and Patient Relations
- Insurance Claims Processing and Verification
- Electronic Health Records (EHR) Management
- Team Leadership and Staff Training
- Effective Communication and Collaboration
- Regulatory Compliance and Privacy Standards
- Workflow Optimization and Problem-Solving
- Dental terminology
- Appointment coordination
Languages
English
Full Professional
Hindi
Native or Bilingual
Punjabi
Native or Bilingual
Timeline
Dental Administrator
Hillside Dental of Sage
06.2024 - Current
Dental Office Administrator
Dr. Puneet Pasricha Dental Clinic
12.2023 - 04.2024
Associate General Dentist
K.B. Smile Signatures (Dr. Harpreet Kaur)
12.2021 - 04.2023
Bachelor of Dental Surgery (BDS) - undefined
Adesh University
Post-Graduate Certificate - Health and Human Services Management
Bow Valley College