Kamilah Williams
Pierrefonds,Canada
Summary
Skilled support professional focused on enhancing operational efficiency and meeting demanding requirements. Highly organized and proactive in managing multiple tasks with minimal supervision. Strong planning, problem-solving, and decision-making capabilities drive successful outcomes.
Overview
23
23
years of professional experience
Work History
Assistant
Concordia, Health Services
Montreal, Quebec
2022.04 - Current
- Execute front desk operations, enhancing clinic flow and efficiency.
- Support healthcare team in maintaining accurate patient records and documentation.
- Manage patient inquiries regarding services and procedures effectively.
- Handle confidential information with discretion and integrity.
Day Hospital unit Coordinator + Replacement Agent
MUHC (Montreal Chest Institute) + (HR Employee Services)
Montreal, Quebec
2018.09 - 2022.10
- Greeted and registered patients, ensuring a welcoming atmosphere.
- Performed administrative tasks to support doctors, nurses, and clinical staff.
- Coordinated internists' schedules and procedures.
- Scheduled patients' procedures and managed follow-up visits for optimal care.
- Scheduled new consultations while maintaining an organized appointment system.
- Prepared and finalized patient charts, ensuring accuracy and compliance.
- Addressed patient inquiries and concerns promptly to enhance satisfaction.
- Informed patients about preparation requirements for procedures clearly.
- Ordered necessary equipment and supplies to support clinical operations.
- Facilitated communication between interns, international fellows and staff MD to ensure efficient operations.
Administrative Assistant
Clinique Podiatrique DuoPied
2016.01 - 2018.01
- Managed front desk operations, ensuring warm client greetings and efficient service delivery.
- Produced and distributed correspondence, including memos, letters, faxes, and forms.
- Assisted in preparation of regularly scheduled reports to support decision-making processes.
- Received payments and issued receipts, maintaining accurate financial records.
Intervention Worker
Refuge Juan Moreno (Temporary housing for women, children, and unaccompanied minors seeking refugee)
Montreal, Quebec
2003.01 - 2010.10
- Greeted and welcomed new residents.
- Assisted in the orientation of newcomers to Canada
- Helped residents in administrative procedures with regards to immigration forms.
- Aid and refer residents in their search for housing
- Provided emotional support to residents
- Helped prepare for and accompany residents to their IRB and MRCI interviews.
- Facilitated smooth integration in the community
- Organized social activities
- Performed clerical and administrative duties
English as a second language Teacher
École Rose Virginie Pelletier (Alternative school serving girls aged 12 to 18)
Montreal, Quebec
2009.04 - 2010.06
- Designed and delivered ESL lessons for diverse students with behavior and intellectual disabilities.
- Collaborated with support educators to develop tailored intervention plans.
- Executed intervention strategies effectively within classroom settings.
- Participated in meetings, parent-teacher evenings, and training sessions.
- Managed student behavior both inside classroom and throughout school premises.
- Provided feedback and maintained comprehensive records of student progress and development.
Education
Concordia University - English Literature
Concordia University
01.2007
D.E.C. - Social Science
CEGEP Vanier
01.2002
D.E.S. -
École Secondaire Émile- Legault
01.1999
Skills
- Scheduling and records management
- Front desk operations and administrative support
- Compliance adherence
- Effective communication
- Approachable demeanor
- Attention to detail
Languages
English
Native/ Bilingual
French
Professional
Timeline
Assistant
Concordia, Health Services
2022.04 - Current
Day Hospital unit Coordinator + Replacement Agent
MUHC (Montreal Chest Institute) + (HR Employee Services)
2018.09 - 2022.10
Administrative Assistant
Clinique Podiatrique DuoPied
2016.01 - 2018.01
English as a second language Teacher
École Rose Virginie Pelletier (Alternative school serving girls aged 12 to 18)
2009.04 - 2010.06
Intervention Worker
Refuge Juan Moreno (Temporary housing for women, children, and unaccompanied minors seeking refugee)
2003.01 - 2010.10
Concordia University - English Literature
Concordia University
D.E.C. - Social Science
CEGEP Vanier
D.E.S. -
École Secondaire Émile- Legault