Dedicated Customer Service professional with knowledge of service delivery and proven multitasking abilities. Committed to maintaining professional relationships to increase profitability and drive business results.
Overview
5
5
years of professional experience
Work History
Assistant
Riverview Dental
09.2019 - Current
Offered amazing workplace assistance
Organized and prepared patient files
Kept workplace sanitary and completed laundry tasks
Receptionist
Aveda Salon And Spa
09.2022 - 04.2023
Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
Kept reception area clean and neat to give visitors positive first impression.
Confirmed appointments, communicated with clients and updated client records.
Answered central telephone system and directed calls accordingly.
Resolved customer problems and complaints.
Sales Associate
PEI Dirt Shirt Co.
06.2020 - 08.2020
Organized racks and shelves to maintain store visual appeal, engage customers and promote specific merchandise.
Provided positive first impressions to welcome existing, new and potential customers.
Helped customers locate products and checked store system for merchandise at other sites.
Answered customer questions regarding sizing, accessories and proper care for merchandise.
Youth Soccer Coach
Stratford Soccer Club
06.2018 - 08.2018
Promoted love of game by assisting players with understanding positioning, play techniques and teamwork strategies.
Directed ambitious practice sessions to boost athletic abilities and teamwork.
Boosted performance of individual athletes by devising strategic personal training programs.
Readied athletes for tough games by implementing coordinated regimens of practices and physical conditioning.
Education
No Degree - High School Student
Charlottetown Rural High School
Charlottetown, PE
06.2023
Skills
Verbal and Written Communication
Time Management
Medical Terminology
Workload Management
Cash Register Operations
Microsoft PowerPoint
Inventory Management
Patient Records Maintenance
Basic Mathematics
Shift Coverage
Appointment Scheduling
Patient Scheduling
Languages
English
Native or Bilingual
Hobbies
Passionate in yoga and meditation
Enjoys to cook/bake
Well versed in herbs and other plant life
Passionate about the Earth and conservation efforts
Enjoys creative activities including art such as painting, sketching, etc.
I am currently a transition student with Holland College
Volunteering
The Soup Kitchen, Volunteer during the Christmas season since 2017
PEI Humane Society, 2016 and 2019
Abegweit Vet Clinic, Summer of 2018
Community and Beach clean ups, occasionally since 2017