KAMALDEEP CHOWLIA
Brampton,ON
Summary
Highly motivated and adaptable professional with a solid foundation in customer service, campaign volunteering, and diverse operational environments. Demonstrated success in engaging with diverse audiences through volunteer work, showcasing commitment to community involvement and organizational goals. Currently pursuing a degree in criminology, fostering analytical thinking and a deep understanding of societal dynamics. Enthusiastic about integrating academic insights and hands-on experience to excel in collaborative environments, demonstrating adaptability, meticulousness, and a drive for impactful contributions aligned with organizational goals and societal welfare.
Overview
5
5
years of professional experience
Work History
Orientation Event Planner
Toronto Metropolitan University
04.2024 - 09.2024
- Successfully organized and executed orientation events for incoming students, facilitating seamless transition to university life and improving student retention rates.
- Collaborated with team members to brainstorm, plan, and implement engaging activities, resulting in a diverse lineup of events that catered to various student interests.
- Managed a budget effectively, identifying cost-saving opportunities while ensuring high-quality experiences that met the expectations of participants.
- Worked in a collaborative environment, leveraging diverse perspectives to create innovative event concepts and activities that increased student engagement.
- Orchestrated comprehensive orientation programming, enhancing the overall student experience and fostering community connections among new students.
Ride Operator
Canada's Wonderland
04.2022 - 10.2023
- Followed safety procedures for operating and loading and unloading passengers from amusement park rides.
- Adapted quickly to new ride assignments, learning proper operation techniques efficiently to minimize downtime between shifts.
- Enhanced rider experience by enforcing safety procedures and providing clear instructions.
- Collaborated with team members to maintain a clean, organized, and safe ride area for guests.
- Operated a variety of amusement park rides and monitored passenger safety and comfort.
- Maintained a high level of professionalism and enthusiasm throughout long hours and challenging work conditions, fostering positive guest experiences.
- Provided exceptional customer service, addressing guest concerns and inquiries promptly and professionally.
- Managed emergencies calmly, following established protocols to ensure guest safety and wellbeing.
- Educated guests about ride requirements, ensuring proper understanding of rules for a safer experience.
- Followed posted height and age restrictions and denied access to attractions for guests under minimum requirements
- Monitored passengers and ride operations and enforced safety regulations.
- Demonstrated excellent multitasking abilities while operating multiple rides within assigned areas during busy park hours.
Customer Service Representative
New Choice Furniture
01.2020 - 04.2020
- Handled customer inquiries and suggestions courteously and professionally.
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Actively listened to customers, handled concerns quickly and escalated major issues to the supervisor.
- Developed strong product knowledge to provide informed recommendations based on individual customer needs.
- Offered advice and assistance to customers, paying attention to special needs or wants.
- Collaborated with team members to develop best practices for consistent customer service delivery.
- Managed company social media pages and increased social media presence, monitoring user engagement.
Campaign Volunteer
New Democratic Party
09.2019 - 10.2019
- Identified supporters, recruited volunteers, helped with fundraising efforts
- Canvassed door-to-door speaking with potential voters and distributing campaign-related flyers and literature
- Responsible for cold-calling members of the community to negotiate their support for the political party
- Attended campaign events
- Engaged with supporters, potential supporters and opponents via online platforms
- Brought in new volunteers through word-of-mouth outreach and grassroots campaigns
- Installed signs at residential and personal properties based on owner agreements
- Traveled with the campaign team to help organize support at different locations
- Educated new volunteers and students about campaign platforms.
- Contributed to a positive and inclusive team environment, fostering strong relationships among volunteers and staff members.
- Used various social media platforms for media and blogger outreach.
Education
Bachelor of Arts - Criminology
Toronto Metropolitan University
Toronto, ON04.2025
High School Diploma -
Cardinal Ambrozic C.S.S
Brampton, ON06.2021
Skills
- Customer Service
- Time Management
- Teamwork and Collaboration
- Flexible Schedule
- Strong Work Ethic
- Decision-Making
- Social Media
- Problem-Solving
Languages
English
Native or Bilingual
Punjabi
Native or Bilingual
Timeline
Orientation Event Planner
Toronto Metropolitan University
04.2024 - 09.2024
Ride Operator
Canada's Wonderland
04.2022 - 10.2023
Customer Service Representative
New Choice Furniture
01.2020 - 04.2020
Campaign Volunteer
New Democratic Party
09.2019 - 10.2019
Bachelor of Arts - Criminology
Toronto Metropolitan University
High School Diploma -
Cardinal Ambrozic C.S.S
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