KAITLYN ST. JOHN
Brockville,ON
Summary
Motivated and dependable professional with strong communication, organizational, and interpersonal skills. Experienced in working with the public and maintaining professionalism in challenging situations. Highly organized, detail-oriented, and capable of handling confidential information with discretion. A quick learner who is eager to take on new challenges, develop new skills, and contribute positively to a professional career in Correctional Services.
Overview
1
1
Certification
14
14
years of professional experience
Work History
Dental Receptionist
Dentistry @ Brockville
Brockville, Ontario
04.2025 - Current
- Operated dental office software and managed patient records confidentially to maintain patient trust and data security.
- Scheduled treatments, prepared patient charts, obtained payments, and coordinated with insurance to streamline patient processing.
- Collaborated with fellow administrators to enhance patient care through effective communication and equitable treatment.
Dental Assistant
Dentistry @ Brockville
Brockville, Ontario
10.2019 - Current
- Managed patient records while maintaining confidentiality of all information.
- Collaborated effectively with colleagues to provide comprehensive patient care services.
- Assisted Dentists in providing quality dental care to patients with designated treatments as well as oral health education.
- Performed digital radiographs and intraoral photographs for patient care under certification guidelines.
- Took digital X-rays and intraoral photographs.
- Followed strict infection-control standards and sanitization protocols to safeguard patients and staff.
Starbucks Shift Supervisor
Starbucks Coffee Company
Brockville, Ontario
08.2012 - 06.2018
- Assigned duties, responsibilities, and work stations to employees in accordance with work requirements.
- Performed various financial activities, such as cash handling and deposit preparation.
- Trained employees in refreshments preparation, and in service, sanitation, and safety procedures.
Education
Certification - Dental Assisting
Algonquin College
Ottawa, OntarioHigh School Diploma -
Thousand Islands Secondary School
Brockville, OntarioSkills
- Strong communication and interpersonal skills
- Crisis management and conflict resolution skills
- Eager to embrace new challenges and opportunities for growth
- Organized and detail-orientented
- Strong judgment and decision-making skills
- Customer/public service oriented
- Professional under challenging circumstances
- Ability to handle confidential information
Certification
Certified Dental Assistant, HARP certification
AWARDS
Title: ADMINISTRATIVE ASSISTANT
Personal Information
Title: ADMINISTRATIVE ASSISTANT
Timeline
Dental Receptionist
Dentistry @ Brockville
04.2025 - Current
Dental Assistant
Dentistry @ Brockville
10.2019 - Current
Starbucks Shift Supervisor
Starbucks Coffee Company
08.2012 - 06.2018
Certification - Dental Assisting
Algonquin College
High School Diploma -
Thousand Islands Secondary School