Kailah Garcia
Beaumont
Summary
Bringing expertise in customer service and culinary operations with strong communication and teamwork skills. Experienced in managing high-pressure environments efficiently and maintaining quality standards. Committed to delivering excellent service with a background in hospitality and food preparation.
Overview
9
9
years of professional experience
Work History
Cook 1
Yaamava Resort & Casino
Highland
06.2025 - Current
- Cooked food according to recipes set by establishment.
- Prepared large quantities of food items according to recipes or specific customer orders.
- Executed tasks quickly and accurately in high-pressure environments, contributing to timely meal service.
- Monitored food items, maintaining minimum guidelines for temperature, taste, and quality.
- Ensured cleanliness and organization of kitchen equipment, appliances, and utensils to support efficient food preparation.
- Organized and labeled food items with dates, maintaining order in industrial refrigerators and freezers for optimal freshness.
- Stored and rotated food products properly, maintaining freshness.
- Adhered to safety protocols at all times while preparing meals for customers.
- Provided excellent customer service by responding promptly to inquiries from guests or other departments.
Sales Associate
Columbia Sportswear
Cabazon
02.2022 - Current
- Executed customer transactions with speed and precision, ensuring a positive shopping experience.
- Engaged customers with product knowledge and friendly service.
- Assisted in inventory management and restocking of merchandise.
- Processed customer transactions accurately and efficiently at the register.
Shift Supervisor
KFC
Banning
12.2017 - Current
- Managed money transactions and orders, conducted inventory counts, and restocked supplies to maintain operational efficiency.
- Provided customer support and promptly addressed concerns to enhance customer satisfaction.
- Supervised team members during peak service hours to ensure efficiency.
- Trained new staff on food safety and customer service protocols.
- Managed inventory levels to maintain stock availability and reduce waste.
Sales Associate
Capri Holdings
Cabazon
05.2023 - 05.2025
- Achieved optimal guest satisfaction by offering personalized assistance.
- Assisted customers in selecting outdoor apparel and gear.
- Maintained product displays and organized inventory on the sales floor.
- Provided knowledgeable recommendations on product features and benefits.
Steward
Morongo Casino
Cabazon
07.2019 - 06.2020
- Sanitized kitchen utensils, cookware, and dining ware to maintain hygiene standards.
- Maintained cleanliness and organization of dining areas and kitchen spaces.
- Operated dishwashing equipment to ensure efficient sanitation of dishes and utensils.
- Assisted kitchen staff by preparing ingredients and restocking supplies as needed.
Education
High School Diploma -
New Horizon High School
BanningSkills
- Kitchen equipment operation
- Food presentation
- Policy and procedure adherence
- Inventory management
- Menu knowledge
- Policy and procedure adherence
- Time management
- Multitasking strength
- Problem-solving
- Complex Problem-solving
- Exceptional customer service
- Teamwork and collaboration
- Listening skills
- Effective communication
- Written communication
- Relationship building
- Conflict resolution
- Goal oriented
- Professional demeanor
- Hospitality and accommodation
- Sanitation practices
- Hospitality and accommodation
Timeline
Cook 1
Yaamava Resort & Casino
06.2025 - Current
Sales Associate
Capri Holdings
05.2023 - 05.2025
Sales Associate
Columbia Sportswear
02.2022 - Current
Steward
Morongo Casino
07.2019 - 06.2020
Shift Supervisor
KFC
12.2017 - Current
High School Diploma -
New Horizon High School