Hardworking and passionate job seeker with strong organizational skills eager to secure a consistent position. Ready to help the team achieve company goals.
Overview
1
1
Certification
8
8
years of professional experience
Work History
General Manager
London Gastro Pub
Monrovia, CA
11.2025 - Current
Oversaw daily operations to ensure efficient service delivery and customer satisfaction.
Managed staff scheduling, optimizing labor allocation for peak business hours.
Implemented inventory management practices to reduce waste and control costs.
Developed training programs for new employees, enhancing service quality and team performance.
Collaborated with suppliers to negotiate pricing and ensure quality of ingredients used in menu offerings.
Formulated policies and procedures to streamline operations.
Developed and executed comprehensive employee training program, elevating staff skills and improving service delivery.
Bartender/Server
Taberna
La Verne
11.2023 - 10.2025
Provided exceptional customer service, enhancing the overall dining experience for guests.
Developed signature cocktails, increasing drink sales and customer satisfaction.
Trained new staff on menu items and service protocols to maintain high standards.
Maintained cleanliness of bar and dining areas, adhering to health regulations.
Resolved customer complaints promptly, fostering positive relationships and repeat business.
Cultivated strong relationships with repeat customers, engaging in friendly conversation and memorizing drink orders to promote loyalty.
Regularly cleaned and sanitized bar area, beer lockers, refrigeration and storage areas.
Verified drinking age requirements of customers by carefully reviewing photo identification.
Kept bar stocked with liquors, juices and garnishes for drinks.
Managed bar inventory, restocked supplies and placed orders for spirits, beer, wines, and mixers.
Assisted with inventorying beverage stock and bar supplies.
Prepared garnishes by evenly slicing and pitting fruits.
Helped management plan and serve a bar menu exceeding customer expectations.
Front Desk Receptionist
Luxe Salon
Glendora, CA
03.2019 - 05.2022
Managed front desk operations, ensuring seamless guest check-in and appointment scheduling.
Coordinated communication between clients and stylists, enhancing service flow and customer satisfaction.
Implemented inventory tracking system for salon products, improving stock management efficiency.