Armon Patton
Lakewood
Summary
Service-oriented professional focused on delivering exceptional customer experiences to drive consistent revenue growth. Coordinates resources to meet expected business and customer demands. Sales expert, organized decision-maker and strategic planner with top-notch interpersonal and communication skills.
Overview
13
13
years of professional experience
Work History
General Manager
Rod Fraser Enterprises
Huntington Beach
02.2025 - Current
- Oversaw daily business operations, ensuring seamless budgeting, staffing, scheduling, inventory control, customer service, and sales.
- Fostered exceptional client experiences through direct leadership of associates and managers.
- Developed employee schedules and tracked payroll to align with budgetary goals.
- Managed staff schedules and facilitated effective team communication.
- Trained employees on duties, policies and procedures.
- Administered employee discipline through verbal and written warnings.
Bartender
Flecha
Huntington Beach
06.2024 - 01.2025
- Prepared and served a variety of cocktails and beverages to customers.
- Engaged with customers to foster a welcoming atmosphere and enhance their overall experience.
- Maintained cleanliness and organization of bar area and equipment to ensure a safe and inviting environment.
- Managed inventory levels and restocked supplies during shifts to support seamless operations.
- Handled cash transactions accurately and processed payments efficiently.
- Performed opening and closing duties including restocking supplies.
Assistant General Manager
Marugame Udon
Costa Mesa
01.2022 - 01.2024
- Increased annual sales by 5% year-over-year (YOY) in a high-volume cafeteria-style restaurant, generating $5.5 million in annual revenue and serving an average of 400 guests daily.
- Led and developed team of 40+ employees and shift leads, delivering top-quality food and service through targeted training and support.
- Exceeded quarterly labor and sales targets by managing inventory and optimizing labor costs to ensure seamless kitchen operations.
- Created standard operating procedures (SOPs) to streamline operations and uphold high standards of food safety and sanitation.
Bar Manager
Solita Tacos and Margaritas
Huntington Beach
01.2013 - 01.2021
- Increased sales by 3% year-over-year and consistently controlled liquor costs by optimizing bar operations in a high-volume, upscale-casual restaurant with $3.5 million in annual revenue and an average of 350 tickets per day.
- Directed a team of 30 FOH employees, enhancing training programs, optimizing scheduling, and managing labor costs to consistently deliver exceptional guest service and operational efficiency.
- Fostered positive workplace atmosphere, reducing staff turnover and retaining 25% of initial team since establishment in 2013, contributing to employee satisfaction.
- Maintained strict adherence to health and safety regulations by enforcing protocols, especially during the critical onset of COVID-19.
Education
Associate of Science - Psychology
Ventura College
Ventura, CASkills
- Customer Service Excellence
- Inventory & Cost Control
- Food safety compliance
- Budget management
- Sales forecasting
- Inventory control
- Operational efficiency
- Employee training
- Employee scheduling
- Team leadership
- Customer Service Excellence
- Effective communication
- Inventory control
- Operational efficiency
- Employee scheduling
Timeline
General Manager
Rod Fraser Enterprises
02.2025 - Current
Bartender
Flecha
06.2024 - 01.2025
Assistant General Manager
Marugame Udon
01.2022 - 01.2024
Bar Manager
Solita Tacos and Margaritas
01.2013 - 01.2021
Associate of Science - Psychology
Ventura College