Overview
Work History
Skills
Summary
Certification
Timeline
Generic

Justin Morrison

Calgary,AB

Overview

11
11
years of professional experience
1
1
Certification

Work History

Office Manager / Assistant Office Manager

Endo Perio Calgary
11.2022 - Current
  • Acted as office manager from November 2022 - February 2024 and April 2024 - October 2024
  • Managing day-to-day operations such as accounts receivable, recruiting and training new employees, and patient relations
  • Build and maintain relationships with referring offices and dentists, while identifying potential new referral sources
  • Demonstrated knowledge of insurance by implementing billing policies and procedures, and streamlining processes to enhance productivity and increase patient satisfaction
  • Coordinated a study club for a group of dentists and specialists. Involving event coordinating, recruiting and onboarding of new members and communication with existing members

Treatment Coordinator

Endo Perio Calgary
11.2018 - 11.2022
  • Skilled in using various software applications and programs including Dentrix, Endovision, RecallMax, Invivo/Anatomage, etc.
  • Provided treatment plans to patients based on individualized needs and increased overall case acceptance by overcoming obstacles such as scheduling, insurance and financing
  • Assisted in keeping inventory and ordering necessary materials and parts for treatment plans
  • Coordinated with referring offices and laboratories to promote high quality patient care

Spin Instructor

YYC Cycle
06.2021 - 11.2023
  • Promoted healthy spirit, mind and body through fitness classes
  • Instructed class in proper sequence and with safe physical education principles and techniques

Dental Administrator

Fifth Avenue Dental
12.2016 - 11.2020

Sales Associate

Nordstrom
07.2015 - 12.2015
  • Drove sales through customer relationship-building and suggestive selling techniques
  • Generated sales reports and tracked customer data to ensure sales goals were met

Sales Lead

Rogers Communication
04.2014 - 07.2015
  • Recognized and rewarded for outstanding work performance by cultivating a positive and collaborative customer service culture
  • Shared best practices for sales and customer service with other team members to help improve the store's productivity

Disaster Relief Volunteer

All Hands and Hearts
03.2016 - 06.2016
  • Disaster relief in multiple regions following the 2015 earthquakes
  • Tasks included demolition, building shelters and rebuilding schools and community buildings

Skills

  • CRM (Customer Relationship Management)
  • Production Goals & KPIs
  • Digital Marketing
  • Problem-Solver
  • Excellent Multitasking Abilities
  • Organizational Skills

Summary

Dynamic and results-oriented with experience in administration and management of a dental office. Demonstrating exceptional organizational skills, a keen eye for detail, and a proactive approach to problem-solving. I am committed to delivering outstanding patient/client care while optimizing office efficiency and productivity.

Certification

  • Fundamentals of Digital Marketing, Google, 2023

Timeline

Office Manager / Assistant Office Manager

Endo Perio Calgary
11.2022 - Current

Spin Instructor

YYC Cycle
06.2021 - 11.2023

Treatment Coordinator

Endo Perio Calgary
11.2018 - 11.2022

Dental Administrator

Fifth Avenue Dental
12.2016 - 11.2020

Disaster Relief Volunteer

All Hands and Hearts
03.2016 - 06.2016

Sales Associate

Nordstrom
07.2015 - 12.2015

Sales Lead

Rogers Communication
04.2014 - 07.2015
  • Fundamentals of Digital Marketing, Google, 2023

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Justin Morrison