RESHMA SUSAN SCARIAH
Scarborough,ON
Summary
Excellent history of working well with other team members and pitching in to help achieve team goals. High-performing Cashier Supervisor focused on helping front-line staff handle high work volumes with skill and positivity. Excellent trainer and team leader with proven expertise in keeping associates motivated and productive. Demonstrated good money handling and recordkeeping abilities. Expert retail sales professional offering 1 years of experience in retail customer service and retail management. Focused on exceeding sales goals and providing outstanding customer service. Exceptional knowledge of team management for front end cashiers.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Cashier Supervisor
Royal Kerala Foods
Scarborough, ON
10.2021 - Current
- Trained and coached cashier team members on checkout procedures and strategies to maximize customer satisfaction.
- Established objectives to offer team members clear roadmap to help company achieve overall goals.
- Oversaw employee performance, corrected problems and increased efficiency to maintain productivity targets.
- Backed up cashiers and customer service employees on questions such as rules on refunds and defective items.
- Verified accuracy of daily cashier batches by checking receipts, checks and cash.
Assembly Line Worker
Florentina Foods
North York, ON
07.2021 - 09.2021
- Used established assembly instructions to complete jobs quickly, accurately and with zero errors
- Conducted quality assurance inspections on finished components and identified issues
- Prevented equipment jams or wasted materials by setting and verifying accurate parts clearances
- Checked position and alignment of each component to prevent errors and minimize materials waste.
Light Duty Cleaner
First Service Residential
North York, ON
07.2020 - 09.2021
- Handled equipment, chemicals and materials properly and with caution
- Used time management and efficient cleaning methods to meet deadlines
- Ordered and stocked cleaning supplies based on current workload and upcoming jobs
- Supervised supplies in inventory and submitted reorder requests
- Performed daily facility checklists for cleaning floors, wiping down glass entryways and collecting trash.
Branch Executive
Kosamattam Finance Ltd.
Kottayam, India
07.2018 - 08.2019
- Boosted sales and customer loyalty through incentive programs.
- Forecasted trends and recommended improvements based on financial risk analyses.
- Oversaw business transactions and practices to comply with regulations, bank policies, procedures and internal audit requirements.
- Maintained confidentiality of bank records and client information to prevent mishandling of data and potential breaches.
- Met deadlines by proactively managing individual and team tasks and streamlining processes.
Administrative Assistant
Thomsons Builders
Kottayam, India
09.2016 - 05.2018
- Organized weekly staff meetings and logged minutes for corporate records
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors
- Handled client correspondence and tracked records to foster office efficiency
- Supported room reservations, agenda preparation and calendar maintenance for programs, meetings and events
- Performed research to collect and record industry data.
Education
Diploma - International Business
Seneca College School of Applied Arts & Technology
08.2021
Masters - Commerce: Finance and Taxation
Mahatma Gandhi University
Kerala, India07.2018
Bachelor of Commerce - Finance and Taxation
Mahatma Gandhi University
Kerala, India04.2016
Skills
- Merchandise Promotion and Display
- Financial Forecasting
- POS Inventory System Operation
- Analyzing Profitability
- Staff Training
- Team Leadership and Coordination
- Quality Assurance and Control
- Banking Products and Services
- Financial Analysis
Accomplishments
- Maintained a grade point average of 3.8 throughout college
- Certification for Microsoft Excel Program
Certification
- Tally ERP 9 Certification
- Diploma in Sales Tax Practice
Timeline
Cashier Supervisor
Royal Kerala Foods
10.2021 - Current
Assembly Line Worker
Florentina Foods
07.2021 - 09.2021
Light Duty Cleaner
First Service Residential
07.2020 - 09.2021
Branch Executive
Kosamattam Finance Ltd.
07.2018 - 08.2019
Administrative Assistant
Thomsons Builders
09.2016 - 05.2018
Diploma - International Business
Seneca College School of Applied Arts & Technology
Masters - Commerce: Finance and Taxation
Mahatma Gandhi University
Bachelor of Commerce - Finance and Taxation
Mahatma Gandhi University
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