Pravin Yoganathan
Toronto,Ontario (ON)
Summary
Driven professional with a proven track record at One Stop Trading, enhancing customer satisfaction and streamlining operations. Excelled in cash handling and management, alongside fostering strong client relationships. Demonstrated expertise in POS system proficiency and complaint resolution, significantly contributing to business growth and operational efficiency.
Overview
2
2
years of professional experience
Work History
Cashier Supervisor
One Stop Trading
04.2024 - Current
- Quickly and accurately counted drawers at start and end of each shift.
- Built positive relationships with customers to increase repeat business.
- Maintained a safe working environment, ensuring that all employees adhered to company policies and regulations at all times.
- Improved customer satisfaction by efficiently handling cash transactions and addressing customer concerns.
- Resolved customer issues for front-line and departments throughout store by employing strong operations knowledge and problem-solving abilities.
- Backed up cashiers and customer service employees on questions such as rules on refunds and defective items.
Business Development Executive
Alpho Lanka
12.2022 - 06.2023
- Built strong relationships with clients, leading to increased customer satisfaction and repeat business.
- Increased client base by identifying and pursuing new business opportunities through market research and networking.
- Established and maintained highly effective relationships with clients and industry partners to drive growth.
- Communicated directly with customers and partners to build strong business networks and relationships.
Skills
- Cashier training
- Cash handling expertise
- Complaint resolution
- Cash Register Maintenance
- POS System proficiency
- Workplace Safety
- Sales Promotion
- Employee Scheduling
- Bank Deposit Preparation
- Resource Allocation
- Task Delegation
- Cash handling and management
- Staff Training
- Store Opening and Closing
- Time Management
- POS System Operation
- Cash Register Operation
- Till Counting
- Employee Management
- Safety Procedures
- Merchandise Display
- Workflow Optimization
- Time tracking
Timeline
Cashier Supervisor
One Stop Trading
04.2024 - Current
Business Development Executive
Alpho Lanka
12.2022 - 06.2023
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