Aesha Patel
Regina,SK
Summary
Expert retail sales professional offering 2.5 years of experience in retail customer service and retail management. Focused on exceeding sales goals and providing outstanding customer service. Exceptional knowledge of team management for front end cashiers.
High-performing Cashier Supervisor focused on helping front-line staff handle high work volumes with skill and positivity. Excellent trainer and team leader with proven expertise in keeping associates motivated and productive. Demonstrated good money handling and recordkeeping abilities. Enthusiastic management professional with demonstrated success supervising staff and building teams. Proven history of achieving sales goals by monitoring employee performance and coaching staff on effective sales methods. Skilled in solving complicated issues and making proactive operational changes.
Overview
3
3
years of professional experience
Work History
Cashier Supervisor
Shoppers drug Mart
10.2022 - Current
- Trained and coached cashier team members on checkout procedures and strategies to maximize customer satisfaction.
- Resolved customer issues for front-line and departments throughout store by employing strong operations knowledge and problem-solving abilities.
- Modeled outstanding customer service and held cashier team accountable for consistently delivering expert support.
- Backed up cashiers and customer service employees on questions such as rules on refunds and defective items.
- Verified accuracy of daily cashier batches by checking receipts, checks and cash.
Store Manager
Guac mexi grill
12.2020 - 10.2022
- Managed inventory control, cash control and store opening and closing procedures.
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
- Completed point of sale opening and closing procedures.
- Maximized sales and minimized shrinkage through excellent customer service and adherence to standard practices.
- Reviewed and monitored scheduling, purchases and other expenses to maintain quarterly budget.
Customer Service Representative
Freshco
04.2021 - 10.2021
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
- Answered customer telephone calls promptly to avoid on-hold wait times.
- Answered constant flow of customer calls with minimal wait times.
- Offered advice and assistance to customers, paying attention to special needs or wants.
Education
Bachelor of Science - Biology And Psychology
University of Regina
Regina, SK01.2023
Skills
- Financial Forecasting
- POS Inventory System Operation
- Attention to Detail
- Merchandise Promotion and Display
- Store Opening and Closing
- Computer Proficiency
Reading and canvas painting
I love to do canvas paintings even though glass painting. Moreover I usd to sell my paintings at diffe places.
Timeline
Cashier Supervisor
Shoppers drug Mart
10.2022 - Current
Customer Service Representative
Freshco
04.2021 - 10.2021
Store Manager
Guac mexi grill
12.2020 - 10.2022
Bachelor of Science - Biology And Psychology
University of Regina
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