Juliet Onwunghai
Richmond Hill,ON
Summary
Skilled Personal Support Worker with a proven track record at GEM Health Care Services, excelling in emotional intelligence and mobility assistance. Demonstrated ability to enhance patient wellbeing through empathetic care and effective communication, fostering trust and promoting independence. Renowned for advocacy skills and cultural competency, ensuring inclusive and personalized care.
Overview
2
2
years of professional experience
Work History
Personal Support Worker
GEM Health Care Services
04.2022 - Current
- Maintained accurate records of patient care, progress, and concerns, contributing to effective communication among healthcare team members.
- Assisted clients with daily living activities, promoting independence and wellbeing.
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Assisted clients in maintaining personal hygiene through bathing, grooming, and dressing tasks.
- Turned and positioned bedbound patients to prevent bedsores and maintain comfort levels.
- Developed trust-based relationships with clients through active listening and empathetic communication skills.
- Engaged patients in meaningful conversation, socialization, and activity while providing personal care assistance.
- Provided safe mobility support to help patients move around personal and public spaces.
- Promoted continuity of care by communicating effectively with other Personal Support Workers during shift changes or handoffs.
- Assisted with dressing guidance, grooming, and medication reminders.
- Utilized adaptive equipment appropriately when assisting clients with mobility-related tasks or exercises.
- Built strong relationships with clients to deliver emotional support and companionship.
- Documented vitals, behaviors, and medications in client medical records.
Personal Support Worker
Bayshore Home Health
02.2022 - Current
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Assisted clients with daily living activities, promoting independence and wellbeing.
- Assisted clients in maintaining personal hygiene through bathing, grooming, and dressing tasks.
- Maintained accurate records of patient care, progress, and concerns, contributing to effective communication among healthcare team members.
- Enhanced patient comfort by providing compassionate and attentive personal care.
- Monitored patient health status regularly, reporting any changes to the appropriate medical staff.
- Conducted light housekeeping duties to maintain a clean and comfortable living space for patients.
Placement Intake Worker
Refugee Women's Network
09.2023 - 04.2024
- Managed high-stress situations calmly and professionally while addressing client concerns promptly and empathetically.
- Determined needed and relevant interventions based on each client's cognitive abilities and current needs.
- Assisted in conducting needs assessments to identify key areas of service needs.
Placement Intake Worker
Afrikconnect
01.2023 - 04.2023
- Assisted newcomer students to integrate into society and facilitated scholarships for them
- Developed client rapport through empathetic listening and effective communication, contributing to positive therapeutic outcomes.
- Utilized culturally sensitive approaches when working with diverse populations, fostering an inclusive environment that catered to all clients'' needs.
- Improved overall service delivery by identifying gaps in available resources and advocating for additional funding and support.
Education
Certificate - First Aid & CPR/AED Level C (BL)
Canadian Red Cross
Toronto, ON05.2024
Certificate - Crisis Intervention (CPI)
Seneca College of Applied Arts And Technology
North York, ON05.2024
ONTARIO COLLEGE DIPLOMA - Social Service Worker-Immigrants&Refugees
Seneca College of Applied Arts And Technology
North York, ON04.2024
HIGHER NATIONAL DIPLOMA - Public Administration
Sokoto Polytechnic
NIGERIA09.2012
Skills
- AOP / Advocacy skills
- Active listening and counseling skills
- Emotional intelligence and empathy
- Mobility Assistance
- Cultural competency
- Dementia Care
- Personal Hygiene Assistance
- Emotional Support
- Time Management
- Verbal and written communication skills
Languages
English
Native or Bilingual
Timeline
Placement Intake Worker
Refugee Women's Network
09.2023 - 04.2024
Placement Intake Worker
Afrikconnect
01.2023 - 04.2023
Personal Support Worker
GEM Health Care Services
04.2022 - Current
Personal Support Worker
Bayshore Home Health
02.2022 - Current
Certificate - First Aid & CPR/AED Level C (BL)
Canadian Red Cross
Certificate - Crisis Intervention (CPI)
Seneca College of Applied Arts And Technology
ONTARIO COLLEGE DIPLOMA - Social Service Worker-Immigrants&Refugees
Seneca College of Applied Arts And Technology
HIGHER NATIONAL DIPLOMA - Public Administration
Sokoto Polytechnic
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