Juliet Fregene
Care giver
London,ON
Summary
Diligent Caregiver focused on providing optimal support to clients through personalized assistance and care required to manage diverse medical conditions. Proficient in organizing medications, doctor appointments and personal activities. Caring, organized and friendly with excellent interpersonal skills.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Personal Support Worker
Gilead Orthopaedic Hospital
11.2017 - 12.2022
- Consulted with supervisors to assess cases and plan strategies for enhancing care.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Maintained clean personal areas and prepared healthy meals to support client nutritional needs.
- Provided safe mobility support to help patients move around personal and public spaces.
- Helped with daily tasks,such as laundry ,housekeeping and shopping .
- Assisted clients with personal care,such as bathing ,dressing ,grooming and toileting.
Front Desk Receptionist
Helium Pharmacy
05.2016 - 03.2019
- Prepared comprehensive report on sales figures,trend,and opportunities.
- operated cash register ,and accurately processed payments,returns and exchanges.
- Answered multi-line phone system to respond to inquiries and transfer calls to correct departments and personnel.
- Resolved customer issues quickly and notified supervisor immediately when problems escalated.
- scheduled appointments and maintained calenders for staff.
- Handled confidential information with discretion and professionalism,according to company's policy and procedure.
Receptionist
Ebony Wellness And Physiotherapy Clinic
10.2013 - 08.2014
- Confirmed appointments, communicated with clients, and updated client records.
- Responded to inquiries from callers seeking information.
- Resolved customer problems and complaints.
- Kept reception area clean and neat to give visitors positive first impression.
- Assisted with administrative tasks,such as data entry,preparing reports,photocopying materials.
- Greeted and welcomed clients,customers ,visitors in a professional manner.
Education
Personal Support Worker
Fanshawe College
London, ON12.2024
Bachelor of Arts - English And Literature
University of Benin, Benin, Edo State.
Nigeria.04.2013
Skills
- Medication Organization
- Privacy and Confidentiality
- Household Organization
- Patient Care
- Clinical Documentation
- personal Care Support
- Mobility Support
Languages
English
Professional Working
Certification
- General and Advance safety certificate 2023(HSE).
- Institute of Management Consultants(IMC) March 2019.
- Executive and Advanced Leadership course 2019.
- Food Handling and Hygiene Certification 2023.
- Industrial First Aid and CPR 2023.
- Certificate in Microsoft office 2013
Timeline
Personal Support Worker
Gilead Orthopaedic Hospital
11.2017 - 12.2022
Front Desk Receptionist
Helium Pharmacy
05.2016 - 03.2019
Receptionist
Ebony Wellness And Physiotherapy Clinic
10.2013 - 08.2014
Personal Support Worker
Fanshawe College
Bachelor of Arts - English And Literature
University of Benin, Benin, Edo State.
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