Juliana Cust
Morinville
Summary
Dynamic and dedicated Lifeguard with extensive experience at the City of Edmonton, excelling in emergency response and aquatic safety. Proven ability to enhance patron satisfaction through exceptional customer service and effective communication. Skilled in mechanical systems and committed to ongoing professional development, ensuring compliance with health guidelines and safety standards. Demonstrated ability to work effectively under pressure and collaborate with teams members to ensure safety compliance.
Overview
17
17
years of professional experience
1
1
Certification
Work History
Permanent Part Time Lifeguard
City of Edmonton
11.2022 - Current
- Public Education and safety prevention
- Emergency Response. Lead and managed a variety of incidents as Incident Commander, first responder, and bystander. Handled incident reporting accurately and efficiently. Post Incident follow up with supervisor
- Ensured swimmer safety by vigilantly scanning pool area and enforcing rules for long durations of time
- Maintained a clean and safe facility, performing necessary cleaning tasks as required
- Conducted routine water tests to maintain proper chemical balance, ensuring optimal swimming conditions for patrons. Troubleshooting any deficiencies as well as maintenance of pool mechanical systems. Liaising with management as well as trades
- Onboarding, ongoing Lifeguard Training. Liaising with management as well as Aquatic Strategies
- Participated in ongoing professional development opportunities to stay current on best practices in lifeguarding and water safety education. 22 Years with the Lifesaving Society of Alberta and the Northwest Territories
- Increased patron satisfaction by promptly addressing concerns and providing exceptional customer service at all times
- Consistent enforcement of pool rules
- Managed first aid supplies inventory, replenishing as needed to ensure availability during emergencies. Performed routine equipment checks to ensure all lifesaving tools were in optimal condition. Daily, weekly, monthly checklists completed
- Understanding of technical aspects in operating an aquatic facility
- Knowledge of all public and occupational health guidelines related to the operation of an aquatic facility. AED liaising through Alberta Health Services
- Building seasonal lifeguard schedules through Google as well as When to Work. Shift coverage completed as required
- Payroll Entry through DETS
- Emergency Response Team Member since 2015
- United Way Site Coordinator (3 Years)
- Out of Facility Lifeguard at 9 City of Edmonton Recreational Facilities
- Coverage for Facility Lead (1000 hours total)
- Coverage for Facility Crew Lead (4365 hours total) - The Orange Hub Cultural Commitments Integration Award 2018 Team Recipient
- Coverage for Aquatic Programmer (216 hours total)
Part Time Casual Occupational Health Nurse
Suncor Energy
09.2018 - Current
Permanent Full Time Lifeguard
City of Edmonton
11.2013 - 11.2022
Part Time Casual Lifeguard
City of Edmonton
05.2008 - 11.2013
Education
National Lifeguard - Pool
Lifesaving Society - Alberta & Northwest Territories Branch
EdmontonIntermediate First Aid CPR C & AED
Lifesaving Society - Alberta & Northwest Territories Branch
Edmonton, ABPost Diploma Certificate - Occupational Health Nursing
Macewan University
Edmonton09-2018
Registered Nurse -
College of Registered Nurses of Alberta
Edmonton, AB06-2012
Bachelor of Science - Nursing
Macewan University
Edmonton, AB05-2012
Skills
- Strong written and verbal communications skills
- Effective problem-solver
- Strong Leadership qualities
- Patience and empathy
- Adaptability in emergencies
- Emergency response
- Public safety knowledge
- Mechanical Systems
- Prioritization
- Effective organization
- Time management
- Strongly support for equity, diversity, reconciliation, and inclusion
- Training and mentoring
- Team building
Certification
- Lifeguard Fitness Skills
- Workplace Hazardous Materials Information System (WHMIS)
- Transportation of dangerous goods (TDG)
- Swimming Pool Operators Certificate, Level I - A.A.R.F.P
- Swimming Pool Operators Certificate, Level 2 - A.A.R.F.P
- Ammonia Training
- Psychological First Aid
- Mental Health First Aid
- O2 Administration
- Aquatic Safety Inspector
- LSI
- Education & Proficiency Instructor/examiner
- SwimAbilities Instructor
- Respectful Workplace
- Active Intruder
- Connected City - Challenging Interactions
- SAP Purchasing
- Ariba Purchasing
- Drug & Alcohol Directive
- Health & Safety Committee
- Leadership in Safety Excellence Modules 1-4
- Working Minds: People Leader
- Incident Command System 100
- Incident Command System 200
- Respirator Fit Testing
- Chlorine Bottle Change
- Indigenous Awareness
Timeline
Permanent Part Time Lifeguard
City of Edmonton
11.2022 - Current
Part Time Casual Occupational Health Nurse
Suncor Energy
09.2018 - Current
Permanent Full Time Lifeguard
City of Edmonton
11.2013 - 11.2022
Part Time Casual Lifeguard
City of Edmonton
05.2008 - 11.2013
National Lifeguard - Pool
Lifesaving Society - Alberta & Northwest Territories Branch
Intermediate First Aid CPR C & AED
Lifesaving Society - Alberta & Northwest Territories Branch
Post Diploma Certificate - Occupational Health Nursing
Macewan University
Registered Nurse -
College of Registered Nurses of Alberta
Bachelor of Science - Nursing
Macewan University
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