Motivated Social Service Worker with comprehensive knowledge of social justice issues and systems affecting marginalized communities. Passionate about developing and facilitating programs to support communities in need.
Overview
5
5
years of professional experience
Work History
Home Support Worker
Comfort Keepers
11.2021 - Current
Enhanced client comfort by providing personal care services such as bathing, grooming, and dressing.
Monitored vital signs and reported health concerns to healthcare professionals in a timely manner.
Developed trusting relationships with clients, establishing rapport and open communication.
Improved independence and quality of life for clients through assistance with daily living tasks.
Residential Support Worker
Cedar Heights Residential Living
08.2019 - 04.2022
Enhanced residents'' quality of life by providing personalized care and support tailored to individual needs.
Managed challenging behaviors effectively through de-escalation techniques and crisis intervention strategies.
Participated in ongoing professional development opportunities to enhance skills and stay current on industry best practices.
Maintained accurate documentation of resident progress, incidents, and communication with staff and supervisors.
Developed strong rapport with residents by actively listening to their needs and offering empathy during difficult times.
Advocated for resident rights within the facility setting, promoting autonomy whenever possible while balancing safety concerns.
Direct Support Worker
Crown4Crown
12.2018 - 07.2019
Delivered compassionate personal care, assisting with activities of daily living such as bathing, dressing, grooming, and toileting.
Facilitated group activities that promoted social interaction, skill-building, and emotional wellness for residents.
Developed strong relationships with clients and their families, fostering a supportive environment for success.
Education
BASc - Family And Community Social Services
University of Guelph-Humber
09.2024
Diploma - Social Service Worker
Georgian College of Applied Arts And Technology
Barrie, ON
06.2019
Skills
Excellent interpersonal and communication skills
Familiar with record keeping and inventory control procedures
Flexible and adaptable
Problem solving
Respect for privacy
Empathy and understanding
Professional boundaries
Additional Information
St. John Ambulance Standard First Aid Level C+CPR+AED (Exp. 06/2024)
Ontario Class G Driver's Licence
14 years experience in Office Administration
1 year experience as Assistant Manager in retail store