Julia Saldanha
Vancouver,BC
Summary
Dynamic retail professional committed to enhancing customer experiences and driving sales in fast-paced environments. Leverages bilingual communication and strong attention to detail in client interactions, alongside effective teamwork to achieve operational excellence and brand loyalty.
Overview
4
4
years of professional experience
Work History
Receptionist
Genecare Wellness
09.2024 - 08.2026
- Delivered high-end, professional client service, greeting guests and managing front desk operations with poise and attention to detail.
- Coordinated client scheduling, inquiries, and communications to ensure seamless service delivery.
- Processed transactions and managed billing and administrative workflows in a fast-paced environment.
Retail Associate
Hollister
08.2025 - 04.2026
- Delivered exceptional, client-focused service in a high-volume retail environment, actively driving brand loyalty and sales targets.
- Enhanced customer experience through personalized product selection, sizing, wardrobe coordination, and styling recommendations.
- Maintained pristine visual merchandising and brand presentation standards through proactive restocking, styling displays, and store upkeep.
- Coordinated with team members to maintain efficient daily store operations and foster a welcoming, high-energy shopping atmosphere.
Retail Associate
Winners
01.2023 - 06.2023
- Delivered friendly, efficient customer service on sales floor, enhancing customer satisfaction and checkout efficiency.
- Organized merchandise displays while maintaining high aesthetic standards during peak volume hours, improving visual appeal and accessibility.
- Collaborated with diverse team members to manage inventory flow and maintain store presentation standards, fostering a cohesive shopping environment.
Education
Associate of Science - Health Sciences
Langara College
Vancouver, BC09-2026
High School Diploma -
Moscrop Secondary School
Burnaby, BC06-2025
Skills
- Front desk management
- Customer service
- Client relations
- Scheduling
- Call management
- Administrative support
- Organizational skills
- Team collaboration
- Conflict resolution
- Verbal and written communication
- Positive demeanor
Languages
English: Fluent, Portuguese: Fluent, Spanish: Basic
Volunteer & Leadership Experience
- Hustle Volleyball Club, Head Coach (16U Boys), 2024, 2025-05, Led team practices and fostered a positive, inclusive, and motivating team culture., Maintained clear, professional communication with athletes, parents, and stakeholders.
- Volleyball Summer Camp, Moscrop Secondary School, Volunteer Coach Assistant / Co-Coach, 2022, 2024, Contributed approximately 360 total volunteer hours., Mentored youth participants, promoted teamwork, and supported structured athletic programs., Summers
Timeline
Retail Associate
Hollister
08.2025 - 04.2026
Receptionist
Genecare Wellness
09.2024 - 08.2026
Retail Associate
Winners
01.2023 - 06.2023
Associate of Science - Health Sciences
Langara College
High School Diploma -
Moscrop Secondary School