Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Arman Khachatryan

Van Nuys

Summary

Dedicated receptionist with strong customer service skills. Proven ability to manage front desk operations and assist clients with accuracy and professionalism.

Overview

2
2
years of professional experience

Work History

Receptionist

Home Health Agency
Van Nuys
01.2024 - 11.2024
  • Welcomed patients and visitors, answered phone calls, and scheduled appointments with professionalism and care.
  • Assisted clients with paperwork, insurance forms, and service inquiries, ensuring accuracy and confidentiality.
  • Managed front desk operations including greeting guests, directing them to appropriate staff, and maintaining a friendly environment.
  • Processed payments, maintained financial records, and balanced daily transactions when required.
  • Handled patient files and medical records with discretion, following HIPAA and company privacy guidelines.
  • Collaborated with nurses, caregivers, and administrative staff to support smooth daily operations.
  • Maintained a clean, organized, and welcoming reception area.

Cashier/Customer Service Representative

Walgreens
Van Nuys
01.2023 - 12.2023
  • Delivered excellent customer service by assisting shoppers with product selection, answering questions, and resolving concerns in a professional manner.
  • Operated cash registers to process sales, returns, and payments (cash, credit, debit) accurately while maintaining daily drawer balances.
  • Handled customer transactions quickly and efficiently, ensuring a positive checkout experience.
  • Restocked shelves, organized merchandise displays, and kept the store clean and welcoming.
  • Worked closely with team members and management to maintain smooth daily operations.
  • Followed company policies, safety guidelines, and loss prevention procedures.

Education

High School Diploma -

Ulysses S. Grant High School
Van Nuys
06-2025

Skills

  • Customer service
  • Appointment scheduling
  • Financial transaction processing
  • Front desk management
  • Patient confidentiality
  • Team collaboration
  • Record keeping
  • Effective communication
  • Time management
  • Strategic planning
  • File management
  • Verbal and written communication
  • Bookkeeping
  • Professional and polished presentation
  • Security awareness
  • Telephone skills
  • Organization skills
  • Reception desk management
  • Scheduling appointments
  • Administrative support
  • Staff management
  • Front desk operations
  • Office equipment operations
  • Office supply inventory control
  • Customer and client relations
  • Mail handling
  • Technical support
  • Greeting and seating clients

Languages

English
Full Professional
Armenian
Native/ Bilingual
Russian
Limited

Timeline

Receptionist

Home Health Agency
01.2024 - 11.2024

Cashier/Customer Service Representative

Walgreens
01.2023 - 12.2023

High School Diploma -

Ulysses S. Grant High School

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Arman Khachatryan