Customer-focused hospitality professional dedicated to building long-term loyalty with unparalleled service. Never lets any customer leave unsatisfied and works hard to manage expectations and prevent conflicts. Well-versed in reservation, accounting and hotel management systems.
Focused on increasing sales and retaining key business with proactive strategies and above-and-beyond support. Excels under pressure and in fast-paced environments with great multitasking abilities.
Recently relocated to Canada from Spain with a Working Holiday Visa.
Santander Bank, Mexico City, Mexico, 10/01/18, 10/01/18, Participated in the Formula 1 Grand Prix in Mexico City. Assisted Banco Santander in their commentary zone, managing their guests. Coordinated with the hostess team, promoters, and catering staff to ensure smooth operations. Ensured everything ran smoothly for the guests' enjoyment and satisfaction.
I have lived in several countries and experienced diverse cultures. This has given me an open-minded view of the world and the ability to easily empathize with people.
I hold official university and master's certificates.
I hold official university and master's certificates.