Juan Gomez
Mississauga,ON
Summary
Proficient worker with a strong drive and a proven track record of working effectively within various professional team settings. Demonstrated expertise in maintaining cleanliness and organization while efficiently addressing customer concerns with precision and professionalism during rush hours. Abundance of experience with customer service working different jobs such as, busser, cashier, budtender, etc. and is able to pick up on anything quickly. Personally passionate about the industry and generally socially adept at interacting professionally with people of different backgrounds.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Budtender
The Hunny Pot Cannabis Co.
12.2024 - 01.2025
- Checked guests' photo identification for validity and age requirements.
- Utilized strong interpersonal skills to build rapport with customers, establishing trust and credibility as a knowledgeable resource on cannabis products.
- Sold flowers, concentrates and edibles in fast-paced environment.
- Promoted a welcoming atmosphere by greeting each customer warmly upon arrival, fostering an inclusive environment that encouraged return visits.
- Restocked supplies and arranged displays.
- Operated Cova POS System and filed receipts by method of purchase being Visa, Master Card, Debit, Cash
Sales Floor Associate
Urban Planet
09.2024 - 11.2024
- Greeted customers, helped locate merchandise, and suggested suitable options.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Maintained a clean and organized sales floor, ensuring an efficient shopping experience for customers.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
Busser
Stout NYC
09.2023 - 11.2023
- Reset and cleaned tables quickly to prepare for new customers.
- Collected trash, wiped up spills, and removed trays to maintain fresh and clean customer areas.
- Completed side work duties, ensuring that all necessary supplies were stocked for shift success.
- Kept close eye on customers to quickly spot leaving guests and clear tables for future patrons.
Concessions Cashier
IPic Theaters
04.2023 - 07.2023
- Gained proficiency in managing monetary transactions and operating cash registers.
- Improved customer satisfaction by providing efficient and friendly service.
- Operated POS systems proficiently for accurate order processing and payment collection.
- Aided in facilitating communication with customers by translating in Spanish.
- Provided exceptional customer service by addressing concerns promptly and professionally.
Museum Intern
The Museum of the Moving Image
07.2022 - 04.2023
- Contributed to organization and implementation of exhibition displays.
- Contributed to success of museum programs by providing excellent customer service to over 100 visitors daily.
- Assisted curators in development and execution of exhibitions for increased audience engagement.
- Kept track of number of guests who entered exhibition, and divided statistics by age groups for museum demographics.
Education
High School Diploma -
Information Technology High School
Queens, NY06-2023
Skills
- Good leadership skills
- Efficient multitasking
- Teamwork and Collaboration
- Cleaning and Sanitizing
- Time management
- Good awareness in the work area
- Capacity to carry heavy objects
- Problem solving
- Organized and good at space management
- Good leadership skills
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Certification
Smart Serve Certification
CannSell Certification
Activities
Jacob A. Riis Neighborhood Settlement Program - After-school program for college and work readiness where we did workshops to learn about skills that will help us in future work and college environments
Timeline
Budtender
The Hunny Pot Cannabis Co.
12.2024 - 01.2025
Sales Floor Associate
Urban Planet
09.2024 - 11.2024
Busser
Stout NYC
09.2023 - 11.2023
Concessions Cashier
IPic Theaters
04.2023 - 07.2023
Museum Intern
The Museum of the Moving Image
07.2022 - 04.2023
Smart Serve Certification
CannSell Certification
High School Diploma -
Information Technology High School
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