Tania Gonzalez
Stoney Creek,ON
Summary
Motivated Supervisor with 8 years of management experience juggling multiple priorities to keep company running smoothly. Communicative team leader possessing outstanding time management and documentation abilities. Polished in overseeing employee performance and guiding and motivating new talent.
Overview
11
11
years of professional experience
Work History
Supervisor
Hunny Pot Cannabis
Stoney Creek, ON
06.2023 - Current
- Maintaining positive working relationship with fellow staff and management.
- Identifying needs of customers promptly and efficiently.
- Monitoring employee productivity levels on a regular basis to identify areas of improvement.
- Performing weekly inventory checks to ensure sufficient stock levels for all products.
- Reviewing completed work to verify consistency, quality and conformance.
- Preforming operational duties to run the store that includes opening/closing, ensuring store security, overseeing safety and assisting with escalated customer issues.
Assistant Manager
Showcase
Hamilton
10.2015 - 06.2023
- Organized Schedules, workflows and shift coverage to meet expected business demands.
- Maintained inventory accuracy bu counting stock-on-hand and reconciling discrepancies.
- Enforced company policies and procedures to strengthen operational standards across departments
- Mentored staff to enhance skills and achieve daily targets, using hands on and motivational leadership.
- Directed and led employees, supervising activities to drive productivity and efficiency.
- Resolved customer inquiries and complaints requiring management-level escalation.
- Remained calm and professional in stressful circumstances and effectively diffused tense situations.
- Recruited and trained new employees to meet job requirements
Cleaner
Today's Headlines
Hamilton, ON
08.2012 - 04.2020
- Vacuumed carpeted areas and mopped solid surfaces with proper chemical solutions.
- Cleaned windows, glass partitions and mirrors with cleaners and sponges
- Kept bathroom in clean, functional condition by scrubbing stalls, sanitizing sinks and tidying storage shelves.
- Collected trash from floors within hallways, bathrooms and work areas.
- Maintained safety protocols through safe handling of equipment and chemicals
Education
High School Diploma -
St. Thomas More Catholic Secondary School
Hamilton, ON06-2008
Skills
- Product and Service Knowledge
- Sales Monitoring
- Work Planning and Prioritizing
- Team Leadership
- Problem Resolution
- Team Building
- Teamwork and Collaboration
- Employee Coaching and Motivation
- Staff Training
- Goal-Oriented
Timeline
Supervisor
Hunny Pot Cannabis
06.2023 - Current
Assistant Manager
Showcase
10.2015 - 06.2023
Cleaner
Today's Headlines
08.2012 - 04.2020
High School Diploma -
St. Thomas More Catholic Secondary School
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