JOYAL JOSE ANAKKADAN
Hamilton,Canada
Summary
Dedicated employee known for punctuality, pursuing employment options where good customer service and positive attitude will make a difference.
Overview
2
2
years of professional experience
Work History
Field Service Technician
Bell technical solutions
Hamilton
07.2023 - 03.2024
- Calibrated instruments according to established procedures.
- Assisted with training of junior technicians in proper installation techniques and safety protocols.
- Resolved customer complaints regarding product performance or malfunctioning equipment in a professional manner.
- Prepared detailed reports documenting service activities performed on each job site.
Team Member
Tim Hortons
Cambridge
05.2022 - 09.2022
- Assisted customers with product selection and ordering process.
- Organized inventory shelves for easy access and maintenance of stock levels.
- Performed opening and closing duties such as setting up displays, restocking items, and cleaning the sales floor.
- Collaborated with team members to maximize productivity and efficiency.
Education
High School Diploma -
Conestoga College Institute of Technology And Advanced Learning
Kitchener, ON04-2023
Skills
- Customer Service
- System Installation
- Tool management
- Safety assessment
- Customer training
- Equipment Inspection
- Quality Assurance
- Equipment Repair
- Device Installation
- Work Order Management
- Timely Reports Completion
- Customer consulting
- Valid Driver's License
- Problem-Solving
- Positive Attitude
Timeline
Field Service Technician
Bell technical solutions
07.2023 - 03.2024
Team Member
Tim Hortons
05.2022 - 09.2022
High School Diploma -
Conestoga College Institute of Technology And Advanced Learning