Joy Manlapat

AMULET HOLDINGS INC McDonalds

Revelstoke, British Columbia

08.2025 - Current

Supervised daily operations in fast-paced restaurant environment.
Managed team schedules and ensured adequate staffing during shifts.
Trained new employees on procedures and customer service standards.
Monitored food safety and cleanliness standards within the kitchen area.
Assisted in inventory management and stock replenishment tasks.
Handled customer complaints and resolved issues promptly and professionally.
Conducted regular team meetings to communicate goals and expectations.
Ensured compliance with health regulations and company policies consistently.
Performed cash handling duties such as counting money, balancing registers, and preparing bank deposits.
Resolved customer complaints and reported issues to senior management.
Ensured all safety and sanitation regulations were met throughout the shift.
Monitored staff performance to ensure quality standards were met.
Assisted upper management with daily operations to meet standards of service and quality.
Recruited, hired, and mentored new team members, working closely with human resources department.