Summary
Overview
Work History
Education
Skills
Timeline
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Pilar Pedro Da La Sol

Sacramento

Summary

I am a passionate and people-focused Shift Supervisor with 2.5 years at Starbucks, including over a year in leadership. Known for leading with empathy, supporting team growth, and creating meaningful customer connections. Eager to step into the Assistant Manager role to continue making a positive impact through strong leadership and service while continuing self growth!

Overview

4
4
years of professional experience

Work History

Shift supervisor

Starbucks
11.2022 - Current
  • Experienced Trainer and Shift Supervisor dedicated to leading high-performing teams and enhancing daily operations. Skilled in motivating team members, promoting collaboration, and creating a positive work environment.
  • Responded to and resolved customer questions and concerns.
  • Ensured smooth operations during peak hours by effectively managing resources.

Veterinary Technician Assistant

Banfield Pet Hospital
06.2022 - 11.2022
  • I worked as a Veterinary Technician Assistant, which consisted of working directly with the doctors, administering vaccinations, taking blood and preparing medication animals for their surgeries.
  • Provided compassionate care for animals during their stay at the clinic, creating a positive experience for both pets and owners.

Shift Supervisor

Pieology
11.2021 - 06.2022
  • In my role as Shift Supervisor, I assisted with schedule creation, oversaw cash handling, and provided support to teammates to ensure efficient operations.
  • Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.

Education

No Degree -

Arizona State University
Tempe, AZ
06-2028

Graduated -

Dozier Libbey Medical High School
Antioch, CA
06.2020

Skills

  • Quickly adapts to new environments
  • Effective communication skills
  • Proficient in time management
  • Detail-oriented organization
  • Customer-oriented
  • Training and mentoring
  • Staff motivation

Timeline

Shift supervisor

Starbucks
11.2022 - Current

Veterinary Technician Assistant

Banfield Pet Hospital
06.2022 - 11.2022

Shift Supervisor

Pieology
11.2021 - 06.2022

No Degree -

Arizona State University

Graduated -

Dozier Libbey Medical High School

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Pilar Pedro Da La Sol