- Music
- I enjoy sketching and drawing, which helps improve my creativity and attention to detail
- Photography
- Fashion
- Creative Writing
- Crafting and DIY Projects
Josiah Ruddock
Toronto
Summary
Personable and attentive individual with passion for delivering exceptional customer experiences. Understanding of customer service principles and adept at problem solving to ensure satisfaction. Dedicated to enhancing guest interactions and fostering welcoming atmosphere.
Overview
4
4
years of professional experience
Work History
Guest Experience Leader
McDonald's
05.2022 - Current
- Delivered exceptional guest service, addressing concerns promptly and effectively.
- Trained team members on customer engagement strategies to enhance overall experience.
- Monitored dining area for cleanliness and organization, ensuring welcoming atmosphere.
- Implemented feedback mechanisms to gather guest insights for continuous improvement.
- Collaborated with management to develop promotional campaigns that increased customer satisfaction.
Education
Cedarbrae Collegiate Institute
06-2022
Skills
- Guest services
- Exceptional communication
- Telephone etiquette
- Guest complaint resolution
- Hospitality and service industry background
- Customer rapport
- Teamwork
- Multitasking and prioritization
- Problem-solving
- Attention to detail
- Customer satisfaction
Interests
Timeline
Guest Experience Leader
McDonald's
05.2022 - Current
Cedarbrae Collegiate Institute