Joshua Goodes
Oshawa,ON
Summary
Proven Security Officer with a track record of reducing risk and enhancing safety at Oshawa Hospital. Skilled in crisis management and superior customer service, adept at de-escalating conflicts and making critical decisions under pressure. Demonstrates expertise in incident reporting and emergency response, ensuring a secure environment for all. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
5
5
years of professional experience
Work History
Security Officer
Paladin Security, G4S Security, Securaguard
2019.02 - Current
- Acted quickly during emergency situations to reduce opportunity for damage and injury.
- Patrolled and monitored premises in company vehicle, on bicycle, and by foot.
- Provided excellent customer service while addressing visitor inquiries or concerns related to facility safety or access control procedures.
- Wrote detailed reports on property damage, theft, presence of unauthorized persons and unusual incidences.
- Remained calm, assertive, and mindful to think critically and problem solve during stressful situations.
Education
Protection, Security And Investigation
Durham College
Oshawa, ON04.2022
Advanced Law Enforcement And Investigations
Durham College
Oshawa, ON04.2022
Skills
- Report Writing
- Incident Reporting
- Security Guard License
- Superior customer service
- Emergency Response
- Complex Problem-Solving
- Conflict de-escalation
- Conflict resolution techniques
- Threat Management
- Crisis Management
- Mental Health Conflicts
Languages
English
Native or Bilingual
Timeline
Security Officer
Paladin Security, G4S Security, Securaguard
2019.02 - Current
Protection, Security And Investigation
Durham College
Advanced Law Enforcement And Investigations
Durham College
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