Josh Steele
Ottawa,ON
Summary
Detail-oriented and highly skilled in communication and deescalation. Excels at handling multiple tasks with efficiency and effectiveness in fast-paced environments. Confident and independent worker with a passion for ensuring public satisfaction. Proven track record of success. Dedicated to delivering exceptional results and contributing to the success of the common goal.
Overview
9
9
years of professional experience
Work History
Manager
The Cyclery Bike Shop
07.2022 - Current
- Manages and motivates employees to meet deadlines as well as complete complicated tasks.
- Maintains professional, organized, and safe environment for employees and patrons.
- Enhances customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Develops a rapport with the public through company outreach events aimed to encourage community participation.
- Opens and closes the store and monitors shift changes to uphold successful operations strategies and maximize business success and security.
- Oversees shop finances, including budgeting, cash handling of large sums, and sales performance analysis.
Delivery Driver
FedEx
09.2021 - 06.2022
- Safely loaded and unloaded deliveries according to size of load and content description.
- Completed on-time deliveries by choosing best and most efficient routes; demonstrating knowledge of the geography of the city and roadways
- Maintained a daily, legible DOT logbook and submitted corresponding documents.
- Operated vehicle safely in highly congested areas with no traffic violations.
- Adhered to all bylaws regarding parking in busy city areas.
- Demonstrated safe driving by following regulations and safety procedures, resulting in zero accidents.
- Comfortable spending 12 hour shifts delivering on foot in all weather conditions.
General Construction
Thomson's Edge Property Management
12.2019 - 09.2021
- Knowledge in a wide array of home renovation projects including tile, framing, plumbing, electrical work, fine woodwork, finishing, etc.
- Experience operating machinery such as mini excavators, dump trailers, augers, large trucks, and trailers.
- Collaborated with construction crews and project managers to establish optimal traffic flow patterns during roadwork operations.
- Established a positive rapport with the public by answering questions about construction activities courteously and professionally whenever approached near the worksite.
- Demonstrated knowledge of municipal traffic and parking by-laws insuring all company vehicles adhered.
Foreman
J.W Bastian
05.2017 - 11.2019
- Contracted by the city of Ottawa with a weekly route of 93 parks.
- Increased efficiency by maintaining a clean and organized work environment both on job sites and at the company yard.
- Ensured timely completion of projects with effective time management and prioritization of tasks.
- Reviewed accident, medical, and security incident reports.
- Ensured company vehicles are legally parked 15 cm to the curb and 1.5 meters of a laneway or driveway.
Laborer
K. Joly Contracting
04.2016 - 10.2016
- Delivered construction materials safely.
- Kept over 30 sites clean and organized to minimize accidents and increase overall productivity.
- Utilized GPS and other navigation tools to plan routes and stay on schedule.
- Followed all relevant traffic laws and safety regulations.
- Cleaned and maintained vehicle and assessed vehicle for damage after each shift.
- Performed physically demanding tasks.
Education
High School Diploma -
St. Thomas Aquinas Catholic High School
Russell, ON06.2015
Skills
- Strong interpersonal communication skills
- Patient and adaptable in stressful situations
- Analytical problem solver
- Multitasking abilities
- Works efficiently within a team and independently
- Extensive driving experience in a range of company vehicles (full class G drivers license)
Timeline
Manager
The Cyclery Bike Shop
07.2022 - Current
Delivery Driver
FedEx
09.2021 - 06.2022
General Construction
Thomson's Edge Property Management
12.2019 - 09.2021
Foreman
J.W Bastian
05.2017 - 11.2019
Laborer
K. Joly Contracting
04.2016 - 10.2016
High School Diploma -
St. Thomas Aquinas Catholic High School
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