Jana Smith
Calgary,AB
Summary
Committed SHC Site Manager/Senior Flow Coordinator with 5 years of management experience and proven leadership skills looking to apply for the Unit Manager position for Unit 66 at the South Health Campus. Professionally trained Registered Nurse of over 20 years with a strong clinical background in ICU. Committed to providing safe and quality patient care, with advanced knowledge of site management processes and quality standards. Currently working on a Masters Degree in Health Studies with a focus in leadership.
Keen problem-solver dedicated to streamlining operations in regard to site capacity management, patient flow, and team development. Uses independent decision-making skills and sound judgment to positively support success.
Overview
24
24
years of professional experience
Work History
Site Manager/Senior Flow Coordinator- SHC
Alberta Health Services
08.2020 - Current
- Manages daily flow and capacity of the SHC.
- Manager of the Bed Placement Department, which included managing team priorities, maintaining schedules and monitoring performance.
- Manager of the flow coordination and capacity management fiscal initiatives.
- Training and mentoring new hires in the Site Management Office.
- Leader of QI initiatives a projects related to capacity management.
- Chair of the SHC Complex Discharge Committee.
- Collaborative work with the SOO, executive directors, unit manager’s and charge nurses of all the units at the SHC.
- Point of contact and facilitator of daily operations of the SHC.
- Member of a Calgary Zone Wide Kaizen Bed Planning Project to streamline and standardize zonal bed planning work.
- Member of the CZWC focusing on Retention (Calgary Zone Workforce Committee.
- Member of the SHC Culture and Diversity Committee.
- Member of the SHC Culture and Spirit Committee.
- Essential Services Planning Co-Lead.
- SHC Advanced Patient Movement Lead for Connect Care Launch.
- Professionally Registered with CRNA with a clean record.
Nurse Clinician ICU
South Health Campus
04.2015 - 02.2021
- CPR and ACLS certification.
- End of life care champion.
- Day to day coordination of the unit and multidisciplinary care team.
- Staff development including education, feedback and mentorship.
- Clerical and administrative duties.
- Coordinating with leadership team and manager on staff development and unit policy and procedure.
- Promote critical thinking with staff.
- Monitor and evaluate ongoing care and safe practice to critically ill patients.
- Committee work on the unit education committee, Regional policy and procedure committee, and SHC OH&S Committee.
- Member of a provincial critical care committee on Delirium Management in ICU patients.
- Provided exceptional care to high-acute patients needing complex care such as ventilator management, extensive wound care and rehabilitation.
- Collaborated with leadership to devise initiatives for improving nursing satisfaction, retention and morale.
- Quickly responded to situations impacting safety and security to unit, actualizing crisis prevention interventions to control and de-escalate situations.
- Delivered high level of quality care to diverse populations while overseeing patient admission and triaging based on acuity and appropriate department admission.
Registered Staff Nurse ICU
South Health Campus/ Rocky View General Hospital
09.2005 - 04.2015
- Comprehensive assessment of critically ill and coronary patients.
- Assessment, support and teaching to patients and their families.
- Preceptorship of ACCN students, nursing students and new hires.
- Certified in all advanced ICU skills and competencies.
- Trained and proficient in SCM and e critical charting systems.
- Certified in ACLS.
- Administering and managing emergency drugs and emergency aid in Code situations.
- Charge nurse role.
- ICU Outreach certified.
- Committee experience with the ICU education committee, sepsis committee and regional safety committee.
Registered Nurse
Rocky View General Hospital
05.2001 - 09.2005
- Unit 47 Acute General Medicine.
- Bedside RN on a busy med/surg unit.
- Charge nurse responsibilities.
Education
Master of Health Studies -
Athabasca University
2026
Certificate in Advanced Studies in Critical Care Nursing (ACCN) -
Mount Royal College
04.2008
Baccalaureate of Nursing -
University of Calgary
04.2004
Skills
Proven collaborative leadership skills
Strong interpersonal communication skills
Developed rapport with multidisciplinary heath care team
Meticulous time management and organization skills
Strong clinical judgement
Strong focus on patient safety and patient and family centered care
Professional and cheerful attitude
Motivated and committed to being a systems thinker and deliver high quality care
Affiliations
- Professional Designation under CRNA
- Emotionally Effective Leader- Oct 2024
- AIW for Everyone- Jan 2022
- Insights Discovery Team Workshop- June 2019
- Leadership Essentials- June 2017
- Situational Leadership- May 2016
- Art of Accountability- April 2016
- Constructive Conversations for Leaders- April 2016
- WISE Course Simulation Certification- October 2015
- Board President-Indus Figure Skating Club-Sept 2021- Apr 2025
- Prior healthcare Volunteer Experience with the PARTY program
Timeline
Site Manager/Senior Flow Coordinator- SHC
Alberta Health Services
08.2020 - Current
Nurse Clinician ICU
South Health Campus
04.2015 - 02.2021
Registered Staff Nurse ICU
South Health Campus/ Rocky View General Hospital
09.2005 - 04.2015
Registered Nurse
Rocky View General Hospital
05.2001 - 09.2005
Baccalaureate of Nursing -
University of Calgary
Master of Health Studies -
Athabasca University
Certificate in Advanced Studies in Critical Care Nursing (ACCN) -
Mount Royal College
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